Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram. 

Casa Mutua, located on East 102nd Street, is our 54-unit permanent supportive housing residence for formerly unhoused single adults living with mental health diagnoses. We have operated this building and are both the property manager and social services provider for over 30 years. Our program serves the individual needs of the clients, with a focus on recovering from the trauma of homelessness, learning independent living skills, maintaining their current housing, and moving toward greater physical and mental wellbeing. Casa Mutua offers individual counseling, crisis intervention, benefits management and assistance, referrals and linkages to medical doctors, psychiatrists, and therapists, financial management training and assistance; on-site psychiatric services, medication management, group supports and socialization. Casa Mutua’s on-site and off-site recreational activities further foster a strong sense of community among residents.

We are seeking a Supportive Housing Clinical Director to join our team to promote the independence and stability of our residents by leading, providing and overseeing comprehensive, supportive social services, recreational and therapeutic programming activities, and assistance with daily residence operations. Reporting to the Deputy Chief Program Officer and working in close coordination with our Property Management and Operations Team, the Supportive Housing Clinical Director will be responsible for executing and implementing our highly individualized and holistic mental health model to assist our residents in obtaining long-term mental health and housing stability. Candidates must have a focus on community-based human services with a social justice lens and be dedicated to supporting our community as they optimize their wellness. 

The Supportive Housing Clinical Director will:

• Lead our social services team of clinical coordinators, interns, and volunteers ensuring the provision of clinical services designed to stabilize and maintain clients’ wellbeing
• Complete comprehensive biopsychosocial assessments and service plans and intakes for new residents
• Conduct case reviews, ensure compliance and quality assurance with clinical best practices and all relevant government requirements
• Provide and oversee direct therapeutic supportive services to residents, including assessments, counseling, case management, advocacy for government benefits and services, group work and referrals to resources including psychiatric and medical care, civil legal services, substance abuse services and others
• Conduct treatment planning and implementation, case conferences, and weekly clinical and staff meetings, in addition to collaborating effectively with the on-site psychiatric providers
• Provide crisis intervention, problem-solving and conflict resolution to resolve resident issues and conflicts
• Assist with the creation of innovative programming, support groups and community building events
• Collaborate with staff at all levels at Casa Mutua and throughout Lenox Hill Neighborhood House to ensure quality service provision
• Complete all responsibilities and duties as assigned by Deputy Chief Program Officer

Qualifications:

The ideal candidate for the Supportive Housing Clinical Director will possess excellent interpersonal, engagement and relationship-building skills to work effectively with the residents. A social justice perspective combined with a commitment to the well-being of mentally ill and homeless populations is required. Experience working with mental illness, substance use and trauma-informed care and treatment are essential. Experience working in a residential environment a plus. The candidate must be detail-oriented and have excellent communication, technology and organizational abilities. The Supportive Housing Clinical Director must be willing to work a full-time, Sunday through Thursday schedule or Tuesday through Saturday schedule. Master’s in Social Work, Counseling or related field required. Applicable Licensure required and/or SIFI Certification if applicable a plus. Competitive salary with a comprehensive benefits package available.

Salary: $80,000 annually

What We Offer 

• Comprehensive health insurance choices for staff and their families 
• Extensive paid time off – 25 days’ vacation and discretionary time; 13 holidays; and substantial sick time
• Pension Plan (Defined Benefit) provided at no cost to employee plus other retirement savings plans
• Wonderful paid parental leave policy for all staff
• Professional Development Opportunities – conferences, trainings, lectures and more
• Free Life Insurance – 3x annual salary
• Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit
• Supplemental Insurance Coverage (Accident, Hospital and Critical Illness)
• We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine’s Day and ice cream socials, and much more.
• State-of-the Art Fitness Center, Gym and Swimming Pool
• Staff yoga and boot camp classes (six a week), swimming lessons and lap swim for staff • PSLF (Public Service Loan Forgiveness) Eligible Employer
• The best colleagues in New York!

Lenox Hill Neighborhood House is a client-facing and essential community-serving organization. To keep our clients and our colleagues safe, and to comply with various governmental contractual requirements, all new employees must be fully vaccinated against Covid-19 (except where valid medical exemptions apply) and will be required to submit proof prior to the time of onboarding.

At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.