Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, legal, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram. 

We are currently looking for a Handyperson to join our Facilities team. This position is primarily responsible for troubleshooting, diagnostics, housekeeping, and repairs on buildings, not limited to building mechanical systems, plumbing, and electrical grids for assigned properties. Work under the general supervision of the Property Manager.

Salary: $67,000- $70,000

Essential Duties:

• Conducts physical inspections of the facility, grounds, premises, hallways, common areas, restrooms, etc. and notes anything that might be in need of repair, maintenance, clean-up, or is a hazard and reports same to the appropriate building staff for resolution
• Under the direction and supervision of the Property Manager, will conduct minor repairs to the facilities and premises as assigned including painting, patching, office and kitchen equipment, furniture, walls, ceiling tiles, carpeting, floor tiles, etc.
• Will prioritize work orders, handle urgent requests, respond to tenant and client calls as required, and complete all assigned facility support, clean-up, maintenance, moving, event support, set-up, and repair work
• Coordinate the physical movement of furniture, equipment, boxes and materials as needed for meeting and conference room set-ups, facility events, tenant move-in’s and move-out’s, freight shipping and delivery, supplies, stocking, and the like
• Shall support the various skilled trade personnel at a facility or complex in the performance and completion of their duties as needed and assigned
• Repairs woodwork retiles ceramic floors and walls, replaces panes of glass, maintains pool and pool area

Additional Reception and Administrative Duties

• Cover the Fitness Check-in/Front Desk as required during program hours and be thoroughly familiar with all Neighborhood House and Fitness Department ID cards and sign-in procedures. Ensure that anyone who enters the building is properly identified.

• Process applications and payments for memberships and classes; process enrollments and ID cards; enter completed data in the Fitness computer database.
• Greet and assist the public, fitness participants, agency clients and staff; give tours, provide directions, and answer phones in a courteous, friendly, and helpful manner.
• Be aware of all current programs, events, and classes to direct individuals to the appropriate area.

• Other administrative and coordinating duties as needed.

Requirements

• Minimum of 5 years of experience in facility maintenance, cleaning, repairs, moving, freight/docks, or mechanical work
• Minimum High School Diploma or GED, college degree strongly preferred
• Requires good communication skills, both verbal and written
• Ability to use computers for work order processing, e-mail communications
• Must be physically capable of performing the duties of the position including bending, squatting, stretching and lifting up to 50 pounds on a regular basis.
• On occasion, may be required to lift items weighing 50 pounds
• Be able to work different shifts, times and locations

Physical Requirements

• Ability to stoop, stand, climb, frequently lift a minimum of 50 pounds of equipment (pumps, tools, ladders) and safely install rigging/lifting devices
• Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine Involves movement between departments, floors, and properties to facilitate work
• Ability to read and understand information presented orally and in writing
• Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematics

What We Offer

• Comprehensive benefits package 
• Extensive paid time off – 25 days’ vacation and discretionary time; 13 holidays; and substantial sick time
• Wonderful paid parental leave policy for all staff
• Professional Development Opportunities – trainings, lectures and more
• Free Life Insurance – 3x annual salary
• Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit
• Supplemental Insurance Coverage (Accident, Hospital and Critical Illness) 
• We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine’s Day and ice cream socials, and much more.
• State-of-the Art Fitness Center, Gym and Swimming Pool
• Staff yoga and boot camp classes (six a week), swimming lessons and lap swim for staff 
• PSLF (Public Service Loan Forgiveness) Eligible Employer
• The best colleagues in New York!

Lenox Hill Neighborhood House is a client-facing and essential community-serving organization. To keep our clients and our colleagues safe, and to comply with various governmental contractual requirements, all new employees must be fully vaccinated against Covid-19 (except where valid medical exemptions apply) and will be required to submit proof prior to the time of onboarding.

At Lenox Hill Neighborhood House we value respect, integrity, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.