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Customer Care Coordinator
US-CA-San Ramon
Job ID : 2024-31881
Type : Regular Full-Time
of Openings : 1
Category : Customer Care / Service
MCG - BAH
Overview
Welcome Home! Build your career with Lennar :
As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.
At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.
Lennar's Core Values :
Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.
The Customer Care Coordinator will be responsable for answering all customer care telephone calls and inquiries. Process and administer all customer care and quality assurance related paper work and information.
Maintain customer care records and support department activities.
Responsibilities
Qualifications
PHYSICAL REQUIREMENTS :
This is primarily a sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies and materials weighing twenty-five (25) pounds or less.
Finger dexterity required to operate a computer keyboard, calculator and telephone equipment. May operate a motor, vehicle.
FSLA STATUS : Nonexempt
Life at Lennar :
Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family.
Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including :
General Overview of Compensation :
The *median base compensation for this position is estimated to be $ 33.47 an hour subject to adjustment based on business-related factors including employee qualifications, geographic location, and operational considerations.
Note : *The median amount may be greater or less than the average salary.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Please see job description
PI238441178
Last updated : 2024-03-22
Full Time
Building Construction
$45k-57k (estimate)
03/24/2024
04/04/2024
lennar.com
MIAMI, FL
7,500 - 15,000
1954
Public
RICK BECKWITT
$10B - $50B
Building Construction
Lennar engages in homebuilding, financial services and real estate businesses.
The job skills required for Customer care coordinator include Customer Service, Scheduling, Customer Support, Microsoft Office, Customer Care, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care coordinator positions, which can be used as a reference in future career path planning. As a Customer care coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care coordinator. You can explore the career advancement for a Customer care coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
02/12/2022: Florence, AL
They also take orders from the customers, process their payments, and explain the features and functions of the product.
01/09/2022: Miami, FL
Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
01/14/2022: Nassau, NY
Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
03/09/2022: Benton Harbor, MI
They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
01/29/2022: Salem, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
02/04/2022: Salisbury, NC
Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
03/17/2022: Reno, NV
Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/10/2022: San Jose, CA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
03/03/2022: Florence, SC
There are various methods for resolving problems and conflicts used by the customer service coordinator.
02/14/2022: Buffalo, NY
Step 3: View the best colleges and universities for Customer Care Coordinator.