Description

Are you looking for an opportunity to make an impact? Let's go!

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like the kind of environment where you can thrive, keep reading!

Leidos Intelligence Group uses a wide range of capabilities in Digital Modernization, Mission Software Systems, and enabling technologies like Artificial Intelligence and Machine Learning to support our customers’ mission to defend against evolving threats around the world. Our team’s focus is ensuring our intelligence customers have the right tools, technologies, and tactics to keep pace with an ever-evolving security landscape and succeed in their pursuit to protect people and critical assets.

Your greatest work is ahead!

The Leidos Intelligence Group has an exciting opportunity for a Senior Network Administrator in Washington, DC. You will be part of an elite team of IT professionals helping to maintain and secure the enterprise environment for an IC customer.

What you’ll be doing:

• Perform System patching and IAVA patches to network routers and switches; IOS and Software upgrades; Create/review and publish in KM system Standard Operating Procedures (SOP) for network operations; Troubleshoot systems failures and accessibility problems within the network to our services; Monitor network performance, track usage and develop capacity planning reports; Develop and maintain IP Address allocations tables.

• You will also make recommendations that enhance operational efficiencies for network monitoring, management, and overall operations; Use your experience and knowledge articles to understand/implement potential workarounds; Update knowledge articles and handles "how to" questions; Support KM management by entering solutions into the Solutions database; Facilitate engineering designs data calls; Lead new/enhanced network implementation, installation, and technical refresh projects within a site or locale; Manage projects and works independently while providing leadership and guidance to the rest of the Network team; Develop solutions to complex technical issues, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.

  Other duties include and are not limited to: Support Network ticket closure across Network OPS staff to include:

• Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.) 

• Use administrative access to the network to provision new switches, router, VLANs and Krypto.

• Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems. 

• Routing Service Requests to the appropriate organization required for incident resolution.

• Performs root cause analyses.

• Completes problem resolutions associated with incident ticket(s)

• Configure, deploy, manage, and maintain Network monitoring systems used by the technicians to ensure availability and overall performance of system and services.

Education required: BS degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience. May possess a Doctorate in technical domain.

Preferred: Experience or exposure supporting Intelligence Community programs

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.