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Location : Coconut Point -23450 Via Coconut PointEstero FL 33928
Department : Registration Services
Work Type : Full Time
Shift : Shift 1 / 8 : 30 : 00 AM to 5 : 00 : 00 PM
Minimum to Midpoint Pay Rate : $15.64 - $18.75 / hour
Summary
Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work / life balance, and a market competitive salary.
Monday to Friday / 8 : 30am to 5 : 00pm
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice / Department.
Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records.
Depending on the specific Practice / Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts.
Late hours, holidays and weekends may be required. Other duties as assigned by the Manager / Supervisor of the department.
Requirements
Educational Requirements
Degree / Diploma Obtained
Program of Study
Required /
Preferred
and / or
High School Diploma or Equivalent
Required
Experience Requirements
Minimum Years Required
Area of Experience
Required /
Preferred
and / or
Less than 1 Year
Clerical / Administrative
Required
Insurance
Preferred
Customer Service
Preferred
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
Licenses
Required /
Preferred
and / or
Not Required
Certifications / Registration Requirements
Certificates / Registrations
Required /
Preferred
and / or
Additional Requirements
US : FL : Estero
Last updated : 2024-03-08
Full Time
$35k-44k (estimate)
03/10/2024
04/10/2024
The job skills required for Customer service representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.