Description

Founded in 2011, Ledge Lounger Inc. (“Ledge”) is a pioneering luxury pool and patio furniture company that has set new standards in outdoor living. With a strong commitment to innovation, quality, and elegant design, Ledge has quickly risen to prominence in the industry. Our core values – Loyalty, Ethics, Drive, Grace, and Evolve – underpin every aspect of our business, and we're dedicated to fostering a positive and collaborative work environment where these values thrive.

Over the years, Ledge has earned numerous accolades, including multiple appearances on the Inc. 5000 list for fastest growing companies and the prestigious Global Award from Good Design, a testament to our exceptional craftsmanship and design principles. Additionally, Ledge has continuously appeared on Houston's 50 Best Places to Work lists for the past 6 years in a row. As we continue to evolve and inspire outdoor spaces worldwide, our passion for quality, creativity, and customer satisfaction remains at the forefront of our journey.

Job Overview:

The Seasonal Sales Assistant provides sales team support and carries out responsibilities on a professional level in the following functional areas: customer service, training new sales employees, media administration, and maintaining prospect mailing strategies. This role is a resource to all sales leadership and may occasionally be assigned administrative duties from the leadership team. 

This position is 20-30 hours a week from April - August 2024.

Key Responsibilities:

1. Assist sales leadership with tasks, organization, processes, and procedures to support the team
2. Performs daily routine tasks required to administer and execute sales programs 
3. Answers telephone questions/concerns from clients/customers
4. Conducts self-audits on a regular basis to ensure efficiency
5. Keys prospective clients and leads into the CRM system
6. Processes sales orders through the CRM system
7. Plans and assists in conducting new sales employee training to foster positive culture toward department and company goals 
8. Assists with the maintenance of assigned sales representative’s administrative tasks, such as, but not limited to: order processing, delivering messages to clients, calendar organization, booking appointments, and scheduling travel
9. Assists in maintaining accurate and complete client files
10. Handles customer-related inquiries from clients or sales reps via phone, email, etc.
11. Serves as a resource for new sales representative questions
12. Perform other work-related tasks as assigned.
13. Provides a summary of daily output

Requirements

• Current student in college or university, or equivalent degree preferred
• 1-2 years’ Sales and/or Admin experience is a plus
• Ability to maintain confidentiality of sensitive information
• Willingness to learn and apply sales best practices
• Ability to objectively communicate with employees and management during complex or difficult situations
• Demonstrated ability to communicate clearly and concisely both verbally and in writing
• Excellent interpersonal skills with the ability to successfully interact with all levels
• Ability to work in a team environment, but not always in a team setting
• Able to take initiative and possess a strong sense of ownership for scope of work
• Problem solving and analytical skills to research questions and issues and be able to determine which issues should be escalated to direct supervisor
• Ability to work under pressure and successfully multitask by recognizing priorities 
• Fast-paced, high-intensity work environment
• Proficiency with or the ability to quickly learn CRM systems.
• Ability to act with integrity, professionalism, and confidentiality.
• Flexible and willing to perform other tasks as assigned

 At Ledge, we value diversity and inclusion and are committed to providing equal employment opportunities to all individuals. We offer a competitive salary, benefits package, and the opportunity to work with a dynamic team in a positive and supportive work environment.