At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time. CSM is proud to share fresh perspectives and new ideas to produce work that others don’t and won’t. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM. WHAT YOU WILL BE DOING: The Marketing & Communications Manager will work as part of the Global Marketing & Communications team and will be supporting the marketing and communications needs of the North American (NA) Leadership team. The role will focus on both internal and external communications to raise awareness, understanding, and affiliation of the CSM business and brand in NA to multiple stakeholders including clients, prospects, employees, media, and industry contacts. This role will help generate new business leads, as well as educating and integrating the different NA business areas and helping to attract and retain the best talent. Responsibilities: Work with Group Marketing and North America (NA) Leadership team to develop a marketing communications strategy for North America which is aligned with CSM’s global plan to help achieve key marketing objectives: Raise awareness and affiliation of the CSM brand in NA Generate leads for the business Work with People and Talent to communicate key brand messages to employees and prospective employees Develop and oversee tactics aligned to our global communications strategy Work with the Group Marketing team to manage CSM’s internal and external global brand communications ensuring that NA is prominently and accurately featured: Social media channels - LinkedIn, Twitter, Instagram, Facebook External newsletter (The Score) - Digital: monthly Bespoke outreach campaigns Industry events Thought leadership PR, media outreach, and press relations Awards entries CSM events and webinars Internal newsletter (The Huddle) - Digital: weekly Company updates (The Huddle Live & NA ALL Hands) - Quarterly Internal emails from NA Leadership Create and manage key marketing collateral for the North American market, such as showreels, case studies, infographics, etc. Work with Head of Marketing to build relationships with key media (industry and broader) and ensure CSM features regularly Build profile of senior CSM NA People and develop thought leadership pipeline Update, develop, and optimize the CSM website with NA content Work closely with the Global Marketing and Communications Team THE SKILLS AND EXPERIENCE YOU NEED: 2-3 years’ experience in a marketing communications role Entrepreneurial, self-starter with the confidence to use own initiative Agency or startup experience (valuable but not essential) Excellent written and verbal communication skills Experience delivering both internal and external communications Strong marketing knowledge and experience, including marketing tactics High standard social media skills, including implementing paid media campaigns Relationships and contacts with media and social media outlets (valuable not essential) Advanced Microsoft Office skills (especially PowerPoint) essential Ability to prioritize, deal with changing deadlines, and last-minute asks is vital for this person to be successful A questioning mindset, not afraid to seek further clarity from senior leadership People person that thrives working at a fast pace with a variety of people, including working with senior leadership Keen to work as part of a global marketing and communications team Where permitted by applicable law, this role requires a successful applicant to be fully vaccinated against COVID-19 as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation. CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or race.