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The Spirit of the Position:
The Customer Care Representative (CCA) greets and creates a welcoming atmosphere for customers and clients by providing excellent customer service, to include answering inbound calls, responding to inquiries, resolving complaints, troubleshooting any issues that are reported, and providing accurate parking system information. CCA’s are also required to help support and attend to customer needs in person at the walk-in counter located in the Customer Care Center.
Principal Job Duties:
Requirements
Education:
Experience:
Skills:
Physical Demands: Ability to lift, push, and pull at least 10 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
Hours: 30 hours per week. Must be available and willing to work evenings when needed.
Location: OSU Columbus, OH, Campus
To be hired, all candidates must pass a background check and pre-employment drug screen.
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to equal opportunity without regard to race, religion, color, sex, age, national origin, citizenship, disability or any other basis of discrimination prohibited by applicable local, state, or federal law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.Full Time
$36k-45k (estimate)
05/23/2023
05/07/2024
lazparking.com
PROVIDENCE, RI
7,500 - 15,000
1981
PATRICIA GLAD
$200M - $500M
LAZ Parking is a parking management service provider that was founded in 1981 by three childhood friends. Over three decades later, the combination of lifelong friendship, a people-focused philosophy and a mission to create opportunities for employees and value for our clients has transformed LAZ from a single valet location to one of the nations largest parking companies. Today, LAZ operates over one million parking spaces in thousands of locations across the United States and provides parking management services in the following markets: hospitality & valet, office buildings, medical & hospi...tal, airport & transportation, campus, government & municipal, retail & mixed-use, event parking, residential buildings and shuttle services. If youd like to learn more about LAZ Parking, please visit www.lazparking.com.
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The job skills required for Customer Service Representative include Customer Service, Call Center, Microsoft Office, Customer Care, Troubleshooting, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.