Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development
• Competitive salary

Lawn Doctor of Kingwood - Humble is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Care Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, handles collections, manages social media, processes paperwork and makes outbound calls to customers to follow-up on estimates and ensure customer satisfaction. This is a remote/hybrid position. We are looking for a motivated, self-starter who is goal-oriented and hard-working to join our team.
The ideal candidate for this position has a strong work ethic, is friendly, and has excellent organizational and communication skills and strong computer skills, including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required. Social Media Marketing experience is a plus.
This is a remote/hybrid position. 20 - 40 hours per week. Candidate must live in the North Houston area.
The following is a representative list of duties and responsibilities associated with this position:

• Takes inbound call from customers and potential customers

• Makes outbound calls to follow up on estimates and ensure customer satisfaction

• Assists with selling services over the phone

• Maintains customer data records

• Takes payments and handles collections

If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you!
Compensation: $12.00 – $18.00 per hour

Flexible work from home options available.

• All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.