1 IT Help Desk Technician Job in Wenatchee, WA
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Larson Gross is Hiring an IT Help Desk Technician Near Wenatchee, WA
If you are eager to put your top-notch service IT skills to work, you are a confident communicator, you pride yourself on being highly organized and detail-oriented, and you have a natural ability to problem solve and learn quickly, we want to talk to you.
Core Job Responsibilities:
- Prioritize, respond, and resolve internal and external help desk requests
- Perform hardware/software installations and upgrades for workstations, servers, and firewalls
- Monitor and resolve issues with IT infrastructure including backups, data, applications, networks, servers, and workstations
- Complete IT projects as assigned based on experience level: Servers, Firewalls, VPNs, Microsoft Teams Voice, Email migrations, Virtualization, Cloud Hosting etc.
- Relevant educational background or documented experience in an IT support role
- Working knowledge of common operating systems and components (Windows 10, Windows Server, Active Directory, Exchange) and MS Office
- Knowledge of hardware and software networking (TCP/IP, switches, firewalls, WAPS)
- Excellent project and time management with ability to handle multiple tasks concurrently
- Client service orientation, helpful attitude, and outstanding interpersonal skills
- Office 365 system administration experience with Teams, SharePoint, and OneDrive
- Cloud hosting experience with Azure and Azure Virtual Desktop
- Experience working with Microsoft Intune
- Experience work with Business Grade Firewalls
- Experience working for an IT Managed Service Provider
- Medical, dental, vision, life insurance, EAP
- PTO, holiday pay, 401k, may be eligible for discretionary bonus, profit sharing
Job Summary
Full Time
Business Services
$51k-63k (estimate)
05/13/2023
05/10/2024
larsongross.com
BELLINGHAM, WA
50 - 100
1949
Private
AARON BROWN
$10M - $50M
Business Services
Related Companies
The job skills required for IT Help Desk Technician include Help Desk, IT Support, Active Directory, Operating System, VPN, Windows Servers, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Technician positions, which can be used as a reference in future career path planning. As an IT Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Technician. You can explore the career advancement for an IT Help Desk Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Help Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Help Desk Technician job description and responsibilities
A help desk technician responds to customer queries to provide technical assistance.
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They help troubleshoot software and hardware concerns.
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To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
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Working with computer vendor technical support desks and allied services as per the organizational procedures.
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Determine the best solution based on the issue and details provided by customers
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Technician jobs
Practice fixing common computer problems.
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Help desk technicians need a deep understanding of computer hardware and software.
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A good help desk technician has the right balance of knowledge, communication skills, and patience.
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Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.
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The Desktop Support Technician salary can range widely depending on their experience, location and other factors.
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Step 3: View the best colleges and universities for IT Help Desk Technician.
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