Lane & Associates Family Dentistry is looking for an experienced Dental Office Manager in the Durham area! We offer:

• Competitive pay!
• Insurance Coverage after 90 days of employment (Health, Vision, Dental, Life, Disability, FSA. and more!)
• Quarterly Performance bonus potential!
• 401K plan after 90 days!
• Paid holidays and paid time off!
• In House Paid Training!
• Half Day Fridays!
• Company social events & fun social media campaigns throughout the year!
• Volunteer opportunities to earn Smile Squad points to redeem for prizes!
• Birthday and Work Anniversary surprises sent directly from the owners!
• and so much more!

Lane & Associates Family Dentistry provides 5-star patient care and service in a family friendly atmosphere. Come see why working at Lane & Associates Family Dentistry will make you smile! Join our team today!

Overall Responsibility:

The Office Manager oversees the daily operations of the dental office by ensuring compliance with company policies, managing employee and patient relations, and to increase production and collections while increasing staff morale and patient satisfaction.

Key Tasks & Responsibilities:

Daily/Weekly/Monthly Tasks will include, but are not limited to:

• Effectively manages patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses
• Increases and stimulates new patient growth
• Works in collaboration with the regional director and the marketing department to ensure that all office marketing needs are met.
• Helps drive staff to get five-star online patient reviews
• Responds to doctor, patient, and employee inquiries and seeks assistance when necessary
• Oversees daily close out functions as well as daily deposit and month end with corporate office
• Ensures that necessary reports are forwarded to the corporate office in a timely manner
• Handles patient complaints
• Helps train employees after their initial basic training program throughout their time in the office.
• Daily maintenance of office doctor/patient ratio needs
• Plans, assigns, and directs work of office staff and directly supervises dental office and staff
• Appraises performance, rewards, and coaches’ employees
• Conducts monthly staff meetings and morning huddles
• Addresses complaints and resolves problems
• Is responsible for office supply quarterly inventory
• Other duties as assigned

Skills & Attributes:

• Outstanding leadership, conflict resolution, coaching skills
• Work efficiently in a rapidly changing environment
• Exceptional customer service skills
• Strong interpersonal and communication skills
• Professional appearance and demeanor
• Computer proficiency

Job Specifications:

• High School Diploma or GED
• A minimum of 2 years dental experience in a management role
• Denticon experience is a plus!
• Ability to lift 15-20lbs

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• If hired for the position, would you consent to a preemployment drug screening?
• Do you have experience with Denticon

Experience:

• dental management: 2 years (Required)

Ability to Commute:

• Durham, NC (Required)

Ability to Relocate:

• Durham, NC: Relocate before starting work (Required)

Work Location: In person