Patient Access Coordinator
La Rabida Children's Hospital is hiring a full-time Patient Access Coordinator for the Registration, Scheduling, and Admissions department in Chicago, IL.
At La Rabida Children's Hospital, our mission is simple: we're dedicated to maintaining and improving the quality of life for each of our patients with complex conditions, disabilities, and chronic illness. The path to completing this mission, however, is often complicated. Fortunately, we've got the best team around. If you are looking for your next career opportunity to partner with a compassionate multidisciplinary collaborative team, we have the job for you!
Job Summary:
The Patient Access Coordinator is responsible for the registration and scheduling of all Outpatient Clinic patients. The Patient Access Coordinator is also responsible for the registration of patients for Inpatient, Acute Care Clinic, Observation, Rehabilitation, and Behavioral Health services. The Patient Access Coordinator consistently provides excellent customer service and maximizes revenue for the hospital by ensuring that insurance is appropriate and proper authorization is secured.
Essential Patient Access Coordinator Functions:

• Assists children/families presenting to the Acute Care Clinic or for Inpatient/Observation visits
• Assists children/families presenting for Outpatient Clinic, Rehabilitation, and Behavioral Health appointments
• Obtains proper consents for all patients, either from the parent/legal guardian or from DCFS
• Verifies insurance for all outpatients
• Monitors and processes appointment requests via the Clinical Inbox scheduling buckets in Athena.
• Processes clinic change requests, freezes clinics and opens additional clinics
• Greets and warmly welcomes patients to our hospital, either in person or on the phone
• Ensures that phones are covered sufficiently during all OP phone operating hours

What we need from you:

• High school diploma preferred
• Minimum 2 years related work experience required; previous hospital experience with HMO experience preferred
• Typing skills required; ability to think objectively and multi-task required; working knowledge of Microsoft Word & Excel preferred
• CPR Required. Only certifications issued by the American Heart Association or the American Red Cross will be accepted

What you will receive:

• Competitive Salary
• Medical, Dental, and Vision
• Pet Insurance
• Flexible Spending Account (FSA)
• Life & Disability Insurance
• Retirement Savings Plans & Matching
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Generous Paid Time Off & Holidays
• Free Parking
• Free breakfast and lunch on the last Friday of every month

Who we are:
La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education and support, helping families face their unique obstacles head on.
La Rabida Children's Hospital is very proud to be an Equal Employment Opportunity Employer.
Conditions of Employment Required to demonstrate full vaccination status for Coronavirus Disease 2019 (COVID-19) with a Food and Drug Administration (FDA) authorized or FDA-approved COVID-19 vaccine; OR Qualify for a reasonable accommodation for an exemption from vaccine requirements based on a medical disability or because of a sincerely held religious belief. Additional information and instructions regarding how to request a reasonable accommodation will be provided on request at the time of selection .