Clarity Clinic is an interdisciplinary group private practice of Psychiatrists, Psychiatric Advanced Practice Providers (PAs, NPs), Psychologists (post Docs), and Therapists. Our mission is to thoughtfully guide the whole person on their journey to find clarity and mental wellness by providing exceptional holistic care. Our staff of Psychiatrists, Advanced Practice Providers and Psychotherapists offer the latest medication and therapy treatment as we help guide our clients towards mental wellness and a balanced personal and professional lifestyle. 

We Offer:

• Compensation: $19.00-$22.00 per hour (FT or PT optional) 
• Full comprehensive benefits package including health, dental vision, EAP services and more.
• Monthly Wellness Services Reimbursement
• 401k match up to 4%
• Opportunities for growth and professional development.
• 10 days PTO 5 Sick Days 6 Holidays 3 Continuing Education Time Off Days. 

Your Impact

• Patient Care Coordinators are instrumental in helping patients receive great care with the attention and follow-up they need for optimal healthcare experiences. This requires a flexible attitude, quick thinking and a caring disposition.
• Our PCC's efficiently check patients in/out. Make sure fee slips and payments are correct.
• Ensure patient demographics are correct for all patients. 
• Schedule appointments, verify insurance coverage, and maintain accurate patient records. Answer the telephone pleasantly and efficiently. Maintain accurate cash handling and balance drawer at the end of each day. 
• Educate patients on co pays, balances, insurance benefits and paperwork. 
• Direct patients to the proper provider location. 
• Take and distribute all messages to providers and other staff, responsible for communicating between patients and providers. 
• Manage patient care and patient placement. 
• Provide communication and collaboration to our providers. 
• Handle inbound calls and answer patient questions and refill requests.
• Connect with new patients via phone and email. 
• Coordinate and verify coverage with insurance carriers.
• Process pharmacy orders and respond to inquiries and issues regarding said orders. 
• Review medication inventory. 
• Schedule appointments according to the procedure guidelines.
• Answer patient’s questions; check patients in and out; monitor and perform other front desk tasks as needed.
• Collect co-pays and or balances. 
• Know the difference between co pay, co-insurance, deductible, HMO, Prior authorization and other insurance terminology. 
• Know which providers take what insurance, where they are located, and know what therapists are taking new caseloads.
• Maintain complete and accurate patient records. 
• Know the different types of medications and policy requirements for refills. 
• Assist with patient emergency admission when necessary. 
• Notify patients when providers have messages or instructions for them.
• Maintain a waiting area stocked on both floors. 
• check telephone messages daily and email throughout the day to see confirmations, apt requests, etc. and handle all requests. 
• Provide referrals for continuing care.
• Locate and provide community resources to patients and their family members. 
• Assist the care team with goal setting.
• Maintain patient confidentiality. 

Minimum Requirements:

• Degree in healthcare administration or related area of study required, Bachelor’s Degree preferred.

• Strong organizational skills

• Excellent communication skills 

• Compassionate nature 

• Above average critical thinking skills 

• One year or more working in a healthcare environment 

• Experience with basic computer programs, such as MS Office 

• Customer service experience in a medical setting, preferred. 

• Candidates with knowledge of / familiarity with outpatient therapy services desired. 

• Active participant in the achievement of patient satisfaction 

• Flexible to work at various office locations when needed. 

We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ individuals, candidates of all ages, and nontraditional backgrounds.

Clarity Clinic an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.