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sight is seeking a meticulous and friendly Patient Access Representative to work in our Multi-Specialty facility. The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. This position is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality at all times. Top candidates for this role show a strength in administering fantastic customer service skills.
Duties:
Greets and interacts with patients in a friendly and polite manner
Perform data entry through Electronic Medical Record system
Maintain medical records and patient confidentiality
Answer phone calls in a friendly manner
Register patients and schedule appointments
Ability to multitask and move between responsibilities in fluid manner
Adheres to Jcaho hospital standards and PolicyStat policies
Monitors supplies and inventory as needed
Qualifications:
Excellent phone skills and interpersonal
Knowledge of medical terminology
Ability to multitask and move between responsibilities in fluid manner
Problem solving skills
Good data entry skills
Proficiency with computers, with strong typing skills
Ability to relate and work effectively with others.
Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards.
Proven excellence in patient safety and care
Friendly, empathetic & respectful
Reliable in work results, timeliness & attendance
Ability to relate to and work effectively with a wonderfully diverse populace
Able to work in a fast-paced, and stressful environment while maintaining positive energy
Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
Detailed oriented, conscientious and committed to precision in work results
Committed to contributing to a positive environment, even in rapidly changing circumstances.
Is aware of standards and performs in accordance with them.
Able to provide eligibility for employment for any U.S. employer
High school diploma or general education degree (GED).
Associates/bachelors preferred.
6 months of relevant customer service experience preferred.
Strong attention to detail.
Physical Requirements:
May be expected to lift up to 15 - 30 pounds with assistance. May be expected to push or pull 30 - 100 pounds with assistance. Work is of medium demand; walking or standing most of the time while on duty. Visual and auditory acuity and manual dexterity essential to performing designated duties required. Optimal auditory acuity required. Manual dexterity involving the handling of equipment and instruments or needles is essential to performing assigned duties. Physical conditions are clean, neat and well lit. May be subjected to unpleasant sights and odors, stressful situations and hazardous or infectious agents where judgement as to precautions needed to be taken is essential. Climate control and ambient temperature variances may be experienced and required by patient care and needs of the surgical team. Exposure to limited amounts of radiation, hazardous chemicals or substances and infectious disease processes are a possibility Hours of duty may be irregular or unexpectedly extended due to the requirements of the daily surgical and clinic schedule.
Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.
Insight is an equal opportunity employer and values workplace diversity!
Full Time
Business Services
$43k-58k (estimate)
04/25/2023
05/20/2024
insight.com
CHARLOTTE, NC
7,500 - 15,000
1988
Public
JEFF LONGO
$5B - $10B
Business Services
Insight is a provider of computer hardware, software, cloud solutions and IT services to business, government, education and healthcare sectors.
The job skills required for PATIENT ACCESS REP include Customer Service, Patient Care, Physical Therapy, Confidentiality, Data Entry, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a PATIENT ACCESS REP. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by PATIENT ACCESS REP. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for PATIENT ACCESS REP positions, which can be used as a reference in future career path planning. As a PATIENT ACCESS REP, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PATIENT ACCESS REP. You can explore the career advancement for a PATIENT ACCESS REP below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Rep job description and responsibilities
Referring patients to outside agencies when unable to meet their needs.
01/20/2022: Tucson, AZ
They may also liaise with patients and other hospital departments.
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Preparing paperwork and documentation for patient discharge and providing guidance for follow-ups after discharge.
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Greeting patients and their families when they arrive to the admissions center.
03/21/2022: Kansas City, MO
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
04/09/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Rep jobs
Learn about the career and establish goals.
04/11/2022: Minneapolis, MN
Gain Experience Through On-the-Job Training.
02/12/2022: El Paso, TX
Patient access representatives may pursue professional certification to showcase their skills and expertise such as the Certified Patient Care Technician (CPCT) credential.
03/04/2022: Paramus, NJ
Most employers require patient access representatives to hold at least a high school diploma or general education diploma (GED).
04/14/2022: Albany, NY
Employers often look for candidates with clerical experience because many of the essential job duties for patient access representatives require similar tasks to office and clerical administration.
03/16/2022: Chico, CA
Step 3: View the best colleges and universities for Patient Access Rep.