25 Front Desk Clerk Jobs in Allen, TX
La Quinta McAllen Convention Center is Hiring a Front Desk Clerk Near Allen, TX
Job Description
We seek a friendly and professional Front Desk Agent to join our team at La Quinta Inn & Suites Convention Center, McAllen, TX. As a Front Desk Clerk, you will be our guests' first point of contact, ensuring they have a memorable and pleasant experience from check-in to check-out. If you have excellent customer service skills, thrive in a fast-paced hospitality environment, and enjoy providing exceptional service to guests, we want to hear from you!
Essential Job Functions:
- Greet guests warmly and provide a welcoming atmosphere upon their arrival.
- Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process.
- Provide information and answer inquiries about hotel amenities, services, and local attractions.
- Handle guest requests, concerns, and complaints in a professional and timely manner.
- Maintain accurate guest records, including personal information and payment details.
- Collaborate with other hotel departments to ensure guest satisfaction and resolve any issues.
- Assist in managing reservations, cancellations, and room assignments.
- Process payments, including cash, credit cards, and other forms of payment.
- Maintain a clean and organized front desk area, ensuring a professional and inviting appearance.
Skills & Qualifications:
- Excellent customer service skills required.
- Previous experience in a customer service role strongly preferred.
- Ability to work well under pressure in a fast-paced environment while maintaining a professional demeanor.
- Must be proficient in Microsoft Office Suite (Word, Excel, Outlook) and be able to learn new software programs as necessary.
- Must have strong verbal communication skills and the ability to work effectively as part of a team in a variety of situations and with different levels of authority and responsibility.
- Must be able to work some weekends.
Job Type: Part-time
Pay: From $10.00 per hour
Expected hours: 32 – 38 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Job Summary
Part Time
$24k-32k (estimate)
04/28/2024
08/24/2024
The job skills required for Front Desk Clerk include Customer Service, Credit Card, Microsoft Office, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.
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