Full job description

We’re looking for a Night Auditor/Front Desk Agent to assist guests with their overnight requests and balance accounts from the day shift as well as work 3rd shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, run audit. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. You will be responsible for setting up breakfast in the early morning. This is a weekend shift.

Responsibilities

• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Process invoices
• Reconcile accounts
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits

Skills

• Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
• Excellent math skills
• An eye for detail
• Good problem-solving skills
• Strong customer service skills
• The ability to multitask
• Strong written and verbal communication skills
• Availability to work overnight

Job Type: Part-time/Full-time

Pay: From $15.00 per hour

Expected hours: 24-40 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• On call

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Required)

Work Location: In person

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift

Work setting:

• In-person

Ability to Relocate:

• Orlando, FL 32826: Relocate before starting work (Required)

Work Location: In person