May respond to e-mail inquiries. Customer service is the primary function, but may include minimal selling or promotion of products or services. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Requires ability to navigate a computerized data entry system or other relevant applications. Handles customer service inquiries and problems via the telephone and records consistent problem areas. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires limited knowledge of the organization, products, and/or services. College degree is not a prerequisite but nice to have.

* Bi-lingual English/French requirement - verbal and written

Job Types: Full-time, Part-time, Contract, Temporary

Salary: $17.75 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Commute:

• Cranberry Township, PA 16066 (Preferred)

Ability to Relocate:

• Cranberry Township, PA 16066: Relocate before starting work (Preferred)

Work Location: In person