Job Overview:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be fluent in English and possess excellent communication skills. If you are customer-focused, detail-oriented, and enjoy problem-solving, we encourage you to apply.

Responsibilities:

May respond to e-mail inquiries. Customer service is the primary function, but may include minimal selling or promotion of products or services. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Requires ability to navigate a computerized data entry system or other relevant applications. Handles customer service inquiries and problems via the telephone and records consistent problem areas. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires limited knowledge of the organization, products, and/or services. College degree is not a prerequisite but nice to have.

* Bi-lingual English/French requirement - verbal and written

This position offers opportunities for career growth and development. If you meet the requirements and are passionate about delivering exceptional customer service, we look forward to reviewing your application.

Job Types: Part-time, Contract, Temporary

Pay: $20.00 - $22.00 per hour

Expected hours: No less than 40 per week

Experience level:

• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Morning shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Application Question(s):

• Are you Fluent In French (Verbal and Written) ?

Ability to Commute:

• Cranberry Township, PA 16066 (Required)

Ability to Relocate:

• Cranberry Township, PA 16066: Relocate before starting work (Required)

Work Location: In person