Kubota – For Earth For LifeFood water and the environment are indispensable for human beings. The Kubota Group continues to support the future of the earth and humanity by contributing products that help abundant and stable production of food, help supply and restore reliable water, and help create a comfortable living environment through its superior products, technologies, and services. At Kubota, our core values are Quality, Innovation, Growth and an On Your Side mentality and this reflects the general work ethic of the people of Kubota. If you want to make meaningful contributions to your community, society and your world, Kubota is the place for you. The Field Service Manager is a full-time, permanent position for people interested in developing new and growing current aftersales business with a focus on technical problem solving and business growth. In the dealer’s workshop or in the dealer principal's office, Field Service Managers blend digital solutions with personal and professional relationships to provide simple and reliable solutions. This involves routinely traveling to dealer locations in your assigned territory as well as to the Kubota division offices to support overall operations. What will you do?Ensure customer productivity, uptime, and profitability through dealer relationshipThriving in a team-based environment while staying self-motivated and entrepreneurial in thoughtDevelop dealers service management/profitability capabilitiesIncrease dealers Connected Support capabilities using KubotaNOW TelematicsDrive service capacity growth on the territory through improving technician recruitment, retention, and efficiencyAdminister warranty and campaign (product recalls), support Extended Warranty and Maintenance contract salesResolve product quality or performance issues for customers and dealers within specified timeframeAssist in providing technical feedback from the field to manufacturing, marketing, and engineering on dealer/customer issuesDo you have what it takes?A degree or equivalent related work experience in the following: Education, Business, Management, Engineering, Technology, Agricultural Sciences, Marketing, or equivalent discipline.Time management and organizational skills to accommodate business needsMechanical Reasoning abilitiesStrong knowledge of profit and loss cash flowAbility to apply advanced diagnostics and problem-solving techniques to any situationExcellent business and technical communication skillsMust be able to travel 65%Valid US driver’s License What You'll GetAt Kubota, you own your career and have opportunities to meaningfully contribute to a world class global company. We foster an inclusive team environment where people are encouraged to explore, create and deliver new ideas and methods to solve real world problems using the relationships you build with our dealers and customers. Benefits offered to full-time employees include:Flexible work arrangementsHighly competitive base paySavings & retirement benefits (401k)Retirement Profit Sharing ProgramFlexible spending account (FSA)Medical, dental and vision coverageShort and long-term disability coverageHealthy Lifestyle ProgramsRelocation benefits may be availableEmployee Assistance ProgramsTuition reimbursementCompany Vehicle DISCLAIMER:The information provided in the description has been designed to indicate the general nature and level of work performed by incumbents within the classification. This description is not intended to be a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job/classification. This job is intended to include the current essential functions of the job. Management reserves the right to add or modify the duties and responsibilities and to designate other functions as essential at any time.