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Field service representative
Kreg Therapuetics Beaverton, OR
$45k-56k (estimate)
Full Time 3 Weeks Ago
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Kreg Therapuetics is Hiring a Field service representative Near Beaverton, OR

Description :

Our mission is to help hospitals improve the management and outcomes of their most complex patients.

Kreg's Beds provide an innovative modality to get complex patients out of bed, mobilized and stabilized so they can progress to PT, LTACH, and ultimately home.

We are a small company, on a mission to stand out from the crowd and make Kreg Beds the #1 hospital partner to deliver better outcomes for complex patients.

The Field Service Representative (FSR) will report directly to the Operations Manager & Supervisors in each market. This position is responsible for the delivery, service, and pick-up of Kreg Therapeutics' rental medical equipment.

FSR's must be able to communicate with Central Dispatch and mindfully assist with customer needs. FSR's prepare equipment for patient use with meticulous maintenance, disinfecting and testing.

Primary Responsibilities of the Field Service Representative :

  • While performing the duties of this job, the employee will be required to stand and walk during the majority of his / her shift.
  • Must be able to carry and move 50 pounds.
  • Must be able to apply the required force to maneuver and stop the movement of a 1000 pound hospital bed. Must be able to push, turn or pull a 1000 pound bed throughout the facility to a patient care room.
  • May be required to drive 10-250 miles daily.
  • Must be able to stand, kneel, stoop for up to 8 hours daily to clean and disinfect equipment.
  • Must be able to climb up and down a two-foot step from the truck deck to ground level multiple times per day.
  • Deliver, service and pick-up medical equipment from facilities.
  • Able to be trained at testing, troubleshooting, repairing, operating all Kreg Therapeutics products.
  • Maintain company vehicles in a clean and orderly manner.
  • Clean and disinfect rental equipment in accordance with Kreg Therapeutics policies and procedures.
  • Accurately complete daily reporting requirements.
  • Initiate and maintain positive interactions with all stakeholders / patients.
  • Responsible for completing orders in the designated time frame.
  • Meet all competency expectations to operate a 20-foot box truck. Meets all company safe driving expectations.
  • Always maintain communication with central dispatch regarding customer orders.

Requirements :

  • A valid Driver's License
  • Experience driving commercial vehicles
  • Experience working in a healthcare environment preferred but not required
  • Ability to travel overnight at times for product transfers within markets
  • Able to pass a criminal background check & preliminary / random drug screening
  • Availability to operate in a 24 / 7 environment on a specific shift
  • Previous experience in a service industry is a plus
  • Proven leadership
  • Strong written and verbal communications and customer service skill
  • The capability to lift 50 lbs., loading / driving box trucks, moving large medical devices, comfortable being in an ICU / Trauma unit environment

Why work for Kreg Therapeutics?

  • Our products will allow you to make a significant impact in patient care as we serve your community to provide the highest standards of care.
  • You'll get closer to the mission. There's less corporate jargon and bureaucracy getting in the way of what you can do and accomplish as a professional.
  • You can wear many hats. Instead of delegating tasks, you'll figure out how to get them doneand learn a lot in the process.
  • You'll work more closely with senior leaders. Instead of seeing the CEO once a year, you'll work right next to him
  • You'll experience a lot of camaraderie. Teamwork is a big part of our small family-like culture.
  • You can move quickly on your ideas. If you have a proposal, you can try it out quickly without a lot of red tape.
  • You can experiment. You'll have plenty of chances to test new ideasand you'll be encouraged to do so. We hate boxes, lanes and silos
  • You'll feel a sense of ownership.

Benefits include :

  • Comprehensive Benefit package (Medical, Dental, Vision, 401K & Life Insurance)
  • Paid travel expenses
  • Kreg phone & laptop Vacation, Personal & Sick time

PI661b9deafe37-26289-33796183

Last updated : 2024-05-03

Job Summary

JOB TYPE

Full Time

SALARY

$45k-56k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

05/15/2024

Show more

Kreg Therapuetics
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The job skills required for Field service representative include Field Service, Customer Service, Troubleshooting, Repairing, Leadership, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field service representative positions, which can be used as a reference in future career path planning. As a Field service representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service representative. You can explore the career advancement for a Field service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

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Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

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