17 Customer Service Representative - Manufacturing Jobs in Beaverton, OR
International Paper is Hiring a Customer Service Representative - Manufacturing Near Beaverton, OR
- Communicate with customers regarding issues such as order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions.
- Process purchase orders and maintain customer data.
- Work with production staff and utilize KIWI system to achieve on-time customer deliveries.
- Receive, process and monitor progress of customer orders to align the overall business strategy of the facility.
- Responsible for expediting order changes and negotiating with customers of those changes.
- Responsible for expediting flow of information regarding specifications, orders and customer requirements to manufacturing.
- Build specifications for printed bags in plant system.
- Place orders on a timely basis, and apprise customers of order status as appropriate.
- Ensure accuracy of files by maintaining up to date bag specification file, customer account file and price file.
- Communicate with sales people on a regular basis regarding activities within their respective accounts.
- Attend production meetings and help communicate customer priorities.
- Responsible for processing of bag artwork.
- Responsible for purchasing from sister plants.
- Entry level through 5 years of account management/customer relations experience.
- High school diploma or GED
- Strong oral, written and e-mail communication skills.
- Ability to handle telephone conversations, listening and communicating.
- Computer experience using spreadsheets, database and word processing software; such as Microsoft Word, Excel and Powerpoint.
- Basic math skills.
- Excellent time management and organizational skills.
- Able to remain flexible and adapt to the situation and provide either leadership or follow instructions and work independently.
- Enthusiastic, customer focused, self-motivated, innovative and aggressive.
- Experience working in a manufacturing environment
- Computer data-entry experience
- Experience in the paper manufacturing industry
- Bachelor or Associate Degree
- Customer Focus
- Action Oriented
- Integrity and Trust
- Perseverance
- Composure
Job Summary
Full Time
Durable Manufacturing
$42k-52k (estimate)
04/22/2023
06/11/2024
internationalpaper.com
MEMPHIS, TN
>50,000
1898
MARK S SUTTON
$10B - $50B
Durable Manufacturing
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The following is the career advancement route for Customer Service Representative - Manufacturing positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Manufacturing, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Manufacturing. You can explore the career advancement for a Customer Service Representative - Manufacturing below and select your interested title to get hiring information.
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