52 Customer Service Representative Jobs in Worcester, MA
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Kraft Group LLC is Hiring a Customer Service Representative Near Worcester, MA
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- Maintains customer records by updating account information.
- Attract potential customers by answering product and service questions, information about other products and services.
- Generate correspondence to secure additional customer information to resolve customer disputes.
- Maintains detailed files for documentation.
- Provides timely feedback to the company regarding service failures or customer concerns.
- Maintain accurate pricing, execute price adjustments.
- Purchase tooling, sheets and finished goods and process vendor invoices and invoices to customers
- Maintain inventory
- Acknowledging and resolving customer complaints, arrange pick up of material, process credit to customer
- Special projects and assignments as business dictates.
- Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPPA.
- This position has no supervisory responsibilities.
- Prior computer data entry experience preferred.
- Excellent communication skills and presentation skills.
- Application knowledge and skill for computer data entry.
- High School Diploma/ Equivalent.
- Ability to work in a fast paced environment.
- Ability to work independently.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to handle or feel.
- The employee frequently is required to talk or hear.
- The employee is occasionally required to reach with hands and arms.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- This job operates in a professional office environment.
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- Noise level in the work environment is usually (low/moderate/loud).
Job Summary
Full Time
Durable Manufacturing
$39k-49k (estimate)
03/21/2024
05/02/2024
thekraftgroup.com
FOXBORO, MA
3,000 - 7,500
1965
Private
JONATHAN A KRAFT
$500M - $1B
Durable Manufacturing
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About Kraft Group LLC
The Kraft Group engages in sports, manufacturing, and real estate development businesses.
The job skills required for Customer Service Representative include Products and Services, Communication Skills, Data Entry, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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