Description
Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100 associates provide innovative, modern solutions to nearly 1400 retail stores and 200,000 internal team members across 8 states. We offer positions at all levels - summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure - we have a career path for you! See for yourself why Publix Super Markets, Inc. is a constant on Fortune Magazine's Best Companies to Work list.
This position will provide IT technical support for corporate locations in the Orlando, FL area on the Publix Technology Services team. Responsibilities will include installation, repair and preventative maintenance of IT hardware encompassing servers, desktop computers, laptops, printing, and networking systems.
Additional Information
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

***Relocation/Household Good Shipment Allowance will NOT be provided.***
Please note that Publix will not sponsor any hire for this position for an H-1B visa or permanent residence.
Year End Bonus
To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week's pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks' pay.
Required Qualifications

• Candidate must live in or near the Orlando, FL area or must be willing to relocate upon acceptance of the position.
• Associate degree in computer science or equivalent experience
• 1 years of PC/technical support experience
• Understanding of Active Directory
• Understanding of IT hardware and industry standards
• Understanding of Windows Operating Systems
• Understanding of MS Office 365 and associated applications
• Understanding of thermal and laser printing
• Analytical and troubleshooting skills.
• Cable management skills
• Must be at least 21 years of age.
• Must have a valid driver license and maintain an excellent driving record.
• Ability and willingness to be on call, work evenings, weekends and holidays as needed.
• Ability to lift up to 75lbs.
• Good human relations skills (the ability to work well with others and be a team member)
• Obvious enthusiasm, initiative and pride in work, and a commitment to Publix and our Mission
• Good organizational, time management, problem-solving and analytical skills
• Good verbal and written communication skills
• Must be able to work independently and as part of a team.
• Able to be flexible and handle a high volume of work accurately and be able to work under pressure to meet deadlines.

Preferred Qualifications

• Certifications in the field of electronics or Computer Science such as Cisco Certification, A Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification
• Experience using problem reporting and ticketing systems
• Experience supporting Active Directory
• Experience using SAP

Benefits Information

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)