We're seeking a Desktop Support Technician to join our growing team of technology professionals. A successful candidate will have a solid understanding of troubleshooting, and regular communication with both staff members and customers. The Desktop Support Technician must be capable of working independently as well as contributing to a collaborative team environment.

Responsibilities:

• Desktop support (Windows)
• IMAC (Installation, Move, Add, Change)
• Networking knowledge
• VIP support
• Ticket management.
• Essentially a Level 2 desktop support technician with networking.

Understanding of Service Level agreements (SLAs)

Job Types: Full-time, Contract

Pay: $52,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Desktop support: 2 years (Preferred)

Work Location: In person