Description

We are seeking an experienced and energetic leasing agent to join our team at The Vineyards Apartments. The Vineyards Apartments is a community of four hundred and twenty-six apartments with a mix of one, two, and three-bedroom sizes.

As the marketing specialist, the Leasing Consultant is responsible for outreach marketing and is instrumental in developing marketing plans and strategies to maximize occupancy. Key responsibilities include:

• Greets and welcomes all visitors, residents, and prospective residents.
• Answers telephone inquiries. Encourages prospects to schedule appointments by utilizing creative closing techniques and overcoming objections.
• Must be knowledgeable regarding the apartment community, its amenities, the surrounding community, and its competition.
• Frequently shops competition (at least monthly) to improve sales technique and gain awareness of market comparables.
• Weekly outreach marketing to local businesses, preferred employers, etc. to establish and maintain positive relationships for referrals.
• Responsible for compiling and maintaining the database of market comparables.
• Responsible for utilizing social media advertising.
• Meets prospective residents and records information on guest cards to ascertain needs and qualifications.
• Responsible for daily data entry of all leads (phone calls, e-mails, and visits) and marketing sources.
• Responsible for conducting daily follow up with prospects.
• Responsible for daily inspection of the display unit and or “show” apartments, amenities, and the “leasing lane”. Promptly freshens as needed and reports any needed concerns or repairs needed.
• Exhibits a positive customer service attitude and represents the community and company well.
• Emphasizes features, benefits, and positive lifestyle rewards of the community.
• Carefully conducts application verification process to ensure qualified applicants and submits to manager for approval.
• Inspects rented unit and checks keys well in advance of move-in date.
• Prepares lease agreement. Collects initial fees and assists residents throughout the move-in process.
• Prepares and processes lease renewals and required paperwork for the renewal.
• Data entry of service requests, application information, market surveys, etc.

Requirements

 Qualifications:

• Must have basic computer knowledge.
• Must effectively convey ideas, images, and goals to a diverse group of personalities verbally and in writing.
• The position requires good customer service skills, including clear verbal communication.
• Must be competent in the use of telephone, fax, copier, scanner, and computer, including use of e-mail, Microsoft Word, Excel, and data entry.
• Must have a valid driver's license and automobile insurance.

Education and/or Experience:

• High school diploma or GED required.
• Prior marketing or sales experience is preferred; customer service experience is helpful.

Language Skills:

• Ability to read and interpret leasing material. Ability to write routine reports and correspondence. Ability to speak effectively and persuasively.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide three-digit numbers.
• Ability to compute rate, discount, and percent.