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Clearwater positions open to candidates located in greater Tampa Bay area.
The Advanced Support Tech position will work alongside the Customer Success Managers and Sales Representatives to provide customer support for software issues and technical issue resolution. This position will also assist the organization’s customers and/or end-users with troubleshooting issues related to onboarding, the use of the platform and other general KMSAT console problems. This position will be second in line to resolve escalated help-desk tickets that are generally more complex and require more time to resolve than Core Support Techs.
Responsibilities:
Qualifications
Full Time
$67k-84k (estimate)
03/14/2023
07/03/2024
knowbe4.com
CLEARWATER, FL
1,000 - 3,000
2010
Public
STU SJOUWERMAN
$50M - $200M
KnowBe4 offers security awareness training programs for enterprises to manage social engineering, spear phishing and ransomware attacks.