Company DescriptionHRC Fertility Clinic and Klassic Recruiting have partnered together in a search for a Collections - Medical Billing role in Pasadena, California.Work Expectations : Excellent communication and organizational skills; ability to interface with the team, physicians, and manager. Must be able to communicate orally and in writing.Reports to : Accounts Receivables (Collection) SupervisorNote:This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified.Job DescriptionJob Functions and Responsibilities :Understand and carry out all functions of the position.Adhere to HRC Policies and Procedures.This position will support the collection and billing functions within the department.Provide excellent customer service.Must have the ability to multitask within a fast paced environment, make outbound calls to our patients to collect open balances and reconciliation skills.Familiar with EOB’s and Insurance correspondence.Process denials, appeals and other correspondence from Insurance companies.Share in daily telephone calls from patients regarding billing issues, and direct to the appropriate team member.Notify customers with high balances and mailing past-due notices.Follow up status of the payment for patient services.Discuss all issues with supervisor (on a weekly basis) regarding any concerns or problems with the daily charges.Follow up on Zero EOB’s and assist with clean-up of old A/R.Prepare for the month end closing.Itemize and print courtesy claims for patients.Other duties as assigned.Team PlayerBe proactive to eliminate crisis management.Maintain confidentiality in all aspects of daily work, recognizing that many confidential documents and conversations will need to be relayed.Demonstrate regard for the dignity and respect of all employees, medical staff, and visitors.Communicate effectively in a timely manner.Keep work area and surrounding areas in a clean and organized manner.Coordinate efforts to work effectively with others in a manner that is productive, recognizing that this creates continued development of the “team” concept.Interact with fellow employees in a way that promotes a harmonious and cooperative working environment.Attend all meetings as required.Participate in performance improvement activities.Maintain proper attendance and punctuality to ensure that the practice operates in an efficient and cost-effective manner.Accept responsibility and accountability for actions.Assist with any task that can help improve the flow and efficiency.Physical Requirements:These are:Vision within normal limits with or without corrective lenses.Hearing within normal limits with or without hearing aids; consideration may be given to individual with partial hearing loss provided she can demonstrate the ability to receive, interpret and act on instructions given by normal speaking voice.Normal foot/leg motor skills; consideration may be given to an individual with a leg brace or prosthesis.Occasionally must be able to bend and stoop and to lift and carry loads up to 25 pounds.Consideration for accommodation will be given to individuals with a disability based on team member request and expressed need. Approval is determined on a case basis.Job Type: Full-timeRequired education:High school or equivalentRequired experience:Collections out of a Medical Billing environment: 2 yearsSelf Pay Collections: 2 yearsQualificationsQualifications: High school graduate. Excellent customer service skills are required. Experienced in OB/GYN and infertility preferred. Knowledge of Microsoft Word and Excel preferred data entry skills and typing of 40wpm. EOB, ICD-10, CPT codes, and A/R knowledgeAdditional InformationAll your information will be kept confidential according to EEO guidelines.