POSITION SUMMARY

Founded in 1917, the Kiwanis Club of Birmingham (KCOB) has worked to build a stronger community through service, uniting a diverse group of business, civic and community leaders to move Birmingham forward. The Director of Membership Services is responsible for day-to-day support of the Club's membership, including maintaining and updating member files, increasing membership engagement, and member accounts receivable. In addition to these responsibilities, other responsibilities may be assigned at the discretion of the Club’s Executive Director.

RESPONSIBILITIES

• Manages Club and Foundation A/R by actively engaging with members to ensure timely invoicing and payment remittance.
• Identifies accounts with outstanding invoices and contacts members to resolve past due balances.
• Generates regular financial reports.
• Assists Membership Development Committee by helping sponsors and their new members navigate through the process of applying for membership to becoming actively engaged members.
• Manages the membership software system, staying up to date on software changes and assisting staff and members with using it.
• Maintains all membership records and master office calendar.
• Produces regular attendance and membership reports.
• Serves as coordinator for weekly Tuesday meetings and special events.
• Manages inventory of office supplies

QUALIFICATIONS

• Bachelor's or Associate’s degree, preferred
• 1-3 years experience in accounts receivable/ accounting/ collections, preferred
• Experience in customer service, preferred
• Supervisory experience, preferred
• Ability to work independently
• Capacity to also work as a team leader and team member
• Proficiency in MS Office, including Excel, as well as membership data software systems and Intuit Quikcbooks
• Strong organizational skills to self-manage multiple projects and meet deadlines
• Ability to lift 30 lbs 

TERMS OF EMPLOYMENT

This is a part-time position, 25 hours per week reporting to the Executive Director in the Harbert Center in Birmingham, AL. This is NOT a remote position. This description should not be construed to imply that these are the exclusive standards of the position. The Director of Member Services will fulfill other instructions and perform other duties as required. Interested applicants should email a cover letter and resume to Honora Gathings honora@kcob.org.