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Customer Success Manager
Kitchen365 Atlanta, GA
$100k-141k (estimate)
Full Time 3 Months Ago
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Kitchen365 is Hiring a Customer Success Manager Near Atlanta, GA

Experience: 8 to 11 Years
Job Description

At Kitchen365, we build fast, efficient e-commerce solutions for kitchen cabinet businesses. We are growing fast and looking to hire a Customer Success Manager in Atlanta GA to support this growth. We are seeking a qualified leader to build and grow client relationships. The ideal candidate needs to be experienced in e-commerce and be able to help customers grow their business. We can transfer for a candidate located in USA with H1B visa for the right qualifications.

Responsibilities
  • Help Kitchen365 customers run their kitchen cabinet business online
  • Work as a liaison between customers and the delivery team to build/enhance websites and grow business for Kitchen365 clients
  • Drive sales performance with a focus on monthly revenue targets
  • Prepare and update demos and quotes as part of the account management team
  • Build and cultivate client relationships
  • Travel within USA and India as needed
Requirements
  • At least 4 years of e-commerce industry experience building/running websites and driving online sales
  • Technical educational or equivalent experience required
  • Excellent communication skills required, outgoing personality a huge plus
  • Prior experience in any/all fields – software delivery, digital marketing, UI/UX, content
  • Prior sales experience in Kitchen & Bath industry a huge plus
  • Strong customer focus and highly self-motivated, a strong team player
  • Strong decision-making abilities in an autonomous environment
  • Must be located in Atlanta GA and required to be in office 5 days/week

Schedule: Monday to Friday
Educational Qualification: Any IT Graduate
Opening(s): 1
Work Location: Atlanta, USA

Job Summary

JOB TYPE

Full Time

SALARY

$100k-141k (estimate)

POST DATE

02/26/2024

EXPIRATION DATE

04/25/2024

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The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Manager job description and responsibilities

Having a customer success manager overseeing the onboarding process helps with retention.

01/03/2022: Pueblo, CO

Customer success managers should have strong organization and presentation skills, but those things can be taught.

12/19/2021: Modesto, CA

They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.

02/13/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

01/23/2022: San Jose, CA

The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.

01/07/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Manager jobs

Customer success managers are both salespeople and support professionals.

12/15/2021: Las Cruces, NM

During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products

01/02/2022: Longview, TX

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

02/21/2022: Pueblo, CO

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

12/22/2021: Temple, TX

Customer Success Managers must be strong, natural advocates.

02/15/2022: Clearwater, FL

Step 3: View the best colleges and universities for Customer Success Manager.

Butler University
Carroll College
Cooper Union
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Providence College
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