JOB
King County District Court ProfileKCDC is the largest and most technologically advanced Court of Limited Jurisdiction in the State of Washington. It currently processes approximately 200,000 matters per year with 25 elected judges and roughly 260 employees at 8 separate locations. The Court is a leader in many areas involving public safety and access to justice, including the use of problem-solving courts, jail- alternative programs, technology and judge-managed probation services. Twelve cities contract with King County for court services provided by KCDC.A Competitive District Court Clerk CandidateKing County District Court is seeking Court Clerks who are active learners, adaptive, reliable, and action-oriented to establish a competitive pool of candidates for current and future, permanent and temporary, Court Clerk positions throughout King County District Court.Court clerks face a variety of populations, (in person, telephonically, virtually, and electronically) with a variety of needs and questions when they make contact with the court. Clerks must establish a level of service that meets the needs of the public’s request while also working within the parameters of legal boundaries, maintaining a positive rapport as much as possible when serving the public at large.Clerks are faced with a variety of competing priorities on a daily basis; learning how to best meet shifting timelines and communicating with supervisors along the way is expected and highly desired in a successful court clerk.This position is open continuously and applications will be reviewed as they are received.
EXAMPLE OF DUTIES
Utilize active listening and problem-solving skills, to assist a diverse customer base, while providing accurate information and resources to deliver the best possible experience for the court user.Accurate processing of cases and updating case records, demonstrating a high level of detail, while working in a variety of settings and scenarios.Ability to handle processing and system changes on a regular basis while utilizing adaptive learning skills.Demonstrate excellent customer service through in-person, telephonic, and written communication.Confers and communicates with management and team regarding time sensitive tasks while setting priorities.Accurately scheduling, maintaining, and distributing courtroom calendars to support operational efficiency.Collaborate effectively within a team environment while maintaining ability to work independently.Disseminate information and instruction in the courtroom setting as directed.Serve as the first point of contact for court users, answering questions and providing instruction within the constraints of legal boundaries.Maintaining the integrity of the court while recognizing the importance of your role as a court employee.Accurately collecting fees and updating financial records as needed.Daily interactions with Judges, attorneys and executive-level management.
SUPPLEMENTAL INFORMATION
Special Requirements: US Citizenship is required.Selection Process: Application materials will be screened for qualifications; the most competitive candidates will be invited for one or more panel interviews. Any employment offer will be contingent upon the results of a criminal background investigation and finger printing.Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk or hear, and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl, and move and/or lift up to 10 pounds. The vision abilities required to perform this position include close vision.Working Conditions: Work is typically performed in an office environment with a moderate amount of noise (computers, printers, light traffic). This role routinely uses standard office equipment.Work Schedule: This recruitment will be used to fill future Regular positions working a 40- hour workweek. Responsibilities occasionally may require overtime in order to meet deadlines.Work Location: Various Courthouses that are located in Seattle, Shoreline, Redmond, Bellevue, Issaquah, Burien, MRJC (Kent), and Auburn.Union Affiliation: This position is represented by Local 21 DC.King County is an Equal Employment Opportunity (EEO) EmployerNo person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation. For interviewing tips, please see the STAR-LA method: star-la_interview_method.ashx (kingcounty.gov) If you have any questions regarding this position or application process, please contact Chandra Talerico at ctalerico@kingcounty.gov or (206) 477 - 2159. Please include “Court Clerk” within the subject line.