Kilter Home Services is Hiring a Future Opening: CUSTOMER SERVICE REP Near TEMECULA, CA
Job description
Kilter Termite and Pest Control is hiring Customer Service Representatives for their Temecula Office.
Position Summary: We will train you! Answer calls, schedule appointments & jobs, collect payments, input customer information & remote deposits. Follow company policies and guidelines in assisting both external and internal customers.
Principal Duties and Responsibilities:
1. Respond to technicians' needs 2. Schedule appointments for Inspector/Technicians 3. Works closely with all Managers to ensure open communication and outstanding customer service is delivered consistently. 4. Document Accounts Receivables and follows up on outstanding invoices for collections. 5. Other duties assigned
Why Choose KILTER TERMITE AND PEST CONTROL
People oriented Company Culture
Weekly pay with option of direct deposit
Paid Holidays
Paid Time Off
Sick Pay
401k Plan
Medical Insurance
Dental Insurance
Vision Insurance
Qualifications and Skills:
High School Graduate.
Must have phone experience, outbound calls & heavy inbound calls.
Must have a strong attention to detail.
Must be proficient in the English language.
Must be tactful, considerate and courteous to all customers and coworkers.
Must possess an ability to achieve and deliver a high level of customer satisfaction.
Must have the ability to multi-task
Previous Account Receivable and Collection Experience is a plus but not required.
Willingness to work and ready to learn!
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Supplemental pay types:
Bonus pay
Work Location: Orange CA
Compensation: $17.00 - $20.00 per hour
Established in 1992 Kilter has become an industry leader in the protection of homes and businesses. Our dedication to providing convenient and effective treatments keeps us consistently looking at new and innovative ways to protect our customers’ properties from Termite, Pest, and Rodent infestations. We create each of our treatment processes with our ultimate mission of protecting our customers’ properties and providing safe environments for their family and friends, in all of the treatment processes.