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In the role of Customer Service Analyst, you will be a key part of the Kellogg Company’s success! As a part of the great Kellogg community at our Global Business Services (GBS) location, you will bring your expert eye for detail as you will be performing diverse work activities included in the end-to-end Order to Delivery (OTD) process. You will be accountable to provide exceptional customer service by managing the OTD process for our customers and key strategic stakeholders. Bring your passion for excellence and continuous improvement mindset, as you’ll challenge current processes and drive business value. We play to win!
At GBS, our focus is on improving processes, saving the company time and money, and supporting Kellogg North America. Plan on getting recognized and rewarded for your hard work. With multiple work streams and teams to collaborate with and learn about, your opportunity for growth is endless!
Candidates that apply to this role will be reviewed upon future openings and business needs.
We are continuously recruiting, apply to this role if you’re interested in participating in any future hiring opportunities soon!
HERE’S A TASTE OF WHAT YOU’LL BE DOING
YOUR RECIPE FOR SUCCESS
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WHAT’S NEXT
After you apply, your application will be reviewed by a real recruiter – not a bot. This means it could take us a little while to get back with you so watch your inbox for updates. In the meantime, visit our How We Hire page to get insights into our hiring process and how to best prepare for a Kellogg interview.
If we can help you with a reasonable accommodation throughout the application or hiring process, please USA.Recruitment@kellogg.com.
This role takes part in Locate for Your Day, Kellogg’s hybrid way of working that empowers office-based employees to, in partnership with their managers, find a balance between working from home and the office.
ABOUT KELLOGG COMPANY
Kellogg Company is a multibillion-dollar company with over 30 thousand employees all over the globe. We are proud to make delicious foods that people love – foods that you grew up with like Frosted Flakes, Cheez It, Eggo, Pop-Tarts, Crunchy Nut, Pringles, as well as innovative foods such as MorningStar Farms, RX bar, and Noodles. Our KValues and BetterDays commitments are at the core of who we are, what we believe and what brings us together. We’re proud to say we’ve been awarded with Fortune’s “World’s Most Admired Companies”, DiversityInc’s “Top 50 Companies for Diversity”, Newsweek’s “Most Loved Workplaces”, and many more awards that you can check out here.
Equity, Diversity, and Inclusion has been part of our DNA since the beginning. Clearly stated in our Code of Ethics “we have respect for individuals of all backgrounds, capability and opinions.” We believe that equity is more than leveling the playing field. It is making sure barriers, both tangible and intangible, are removed. Interested in the numbers? We hold ourselves accountable with our yearly Features report.
Kellogg is proud to offer industry competitive Total Health benefits (Physical, Financial, Emotional, and Social) that vary depending on region and type of role. Be sure to ask your recruiter for more information!
THE FINER PRINT
The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.
Kellogg Company is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link.
Let’s create the future of food,
Kellogg Recruitment
Full Time
Consumer Goods
$41k-51k (estimate)
05/21/2023
06/02/2024
kelloggcompany.com
BATTLE CREEK, MI
15,000 - 50,000
1906
Public
KEN TABOR
$10B - $50B
Consumer Goods
Kellogg's is a manufacturer and distributor of cookies, cereal bars, convenience foods, savory snacks and beverages.
The following is the career advancement route for Analyst, Customer Service positions, which can be used as a reference in future career path planning. As an Analyst, Customer Service, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Analyst, Customer Service. You can explore the career advancement for an Analyst, Customer Service below and select your interested title to get hiring information.