Description of the Position:
The Operations Manager supports the Distribution Center Manager in maintaining efficient
warehousing, distribution and packaging operations in accordance with company and customer
requirements. This position involves a high level of customer interaction and is accountable for
driving profitability and productivity while maintaining high quality standards. The Operations
Manager is also responsible for promoting a safe environment and monitoring compliance with
safety procedures.

Responsibilities:
• Accomplishes department objectives by managing staff; planning and evaluating
department activities.
• Accountable for ensuring training is completed and records are maintained for a variety of
needs including OSHA, customer, and other audits.
• Manages key operational requirements within the budget and according to customers’
requirements.
• Understands inputs for P&L and customer contract to assist manager in preparing operating
budgets and to manage workforce planning.

Job Description:

• Ability to create and maintain a strong working relationship with customers and respond
timely and appropriately within verbal and written communications.
• Facilitates the maintenance of facility and operational equipment, including preventative
maintenance.
• Assists in door checks, alarm security, housekeeping, upkeep of exterior grounds, riser
pressure logs, warehouse temperature, snow removal, and facility security including
guardhouse and key/code authorizations.
• Prepares various quantitative reports as needed.
• Oversight and direct handling of performance reviews, complaints and associate concerns,
productivity management, quality of work and counseling.
• Develops work plans ensuring appropriate staffing levels -- managing labor costs, overtime
and retention
• Accountable for ensuring routine trailer inspections, load/unload scheduling, inspections
and yard checks are completed.
• Supports the coordination of floor space and work flow schemes.
• Implements and oversees cross training for associates as needed to maximize associate
effectiveness.
• Assists in coordinating OS&D claims.
• Reviews KPIs and makes recommendations for efficiency improvements to both processes
and associate performance.
• Follow corporate and site-specific Good Manufacturing Practices and correct
noncompliance when observed.
• Follow company corporate and site-specific safety policies and procedures, and correct
noncompliance when observed.
• Other duties as assigned.

Benefits
• Medical, Dental, Vision
• 401(k) with matching program
• Company paid short term disability
• Paid holidays, vacation, and sick time
• Friendly and Open-Door culture

• Salary Range: 77k - 90k

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