The Customer Service representative supports works closely with customers and on-site KANE management to manage shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills. Schedule: 1st Shift (Friday-Sunday) 5a-5:30p Benefits: 1st of the month after 60 Days $18.50 per hour plus $2.00 shift differential Safety of our associates has always been Kane's #1 priority. We are aggressively responding to COVID-19: * Take temperatures with a no-touch thermometer at the start of the shift * Increased cleaning routines and periodically deep clean * Provide associates with appropriate PPE that now includes masks * Maintain an ample supply of antibacterial lotion throughout the building * Practice social distancing * Expect our associates to maintain cleanliness, social distancing, and use PPE Responsibilities * Daily communication (email, phone, or in-person) with customers and internal management * Processing billing and invoicing with tight turnaround times and attention to detail * Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors * Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management * Effectively communicate with internal team members and external customers. * Maintain food safety and sanitation standards, in accordance with Food Safety Guidelines. Benefits * Medical, Dental, Vision after 60 days of employment (Options available) * 401K with matching program after 6 months waiting period * Short and long-term disability available during open enrollment after a one-year wait * Vacation and sick time available Join the ranks of a highly rated, family and community oriented, stable and growing 3rd party logistics company! We are looking for bright, hardworking, and innovative individuals to join our team. We offer a competitive salary and benefits with an attractive 401(k) retirement package. All your information will be kept confidential according to EEO guidelines. Requirements * 3 years verifiable customer service experience * High School Diploma or GED; or equivalent combination of experience and education * Strong written and verbal communication skills * Outstanding computer and data entry skills * Proficient in Microsoft Office suite Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled