Division: Human Resources

Position Type:

12 Month

Work Hours: M-F 7:30-4:30

(Job Grade: 12)

Summary: The Administrative Assistant/Receptionist is responsible for a variety of tasks to support the efficient operation of the Human Resources Department and ensure the smooth functioning of administrative processes by performing the following duties. 

Essential Duties and Responsibilities: 

• Serves as first point of contact for visitors, applicants, and employees at the Service Center, providing excellent customer service and directing inquiries appropriately. Answers and directs phone calls in a professional manner. Manages incoming and outgoing mail.
• Provides administrative support to the Executive Director of HR and other members of the HR team. Assists with the preparation of documents, reports, and presentations. 
• Schedules fingerprint appointments. Accepts and reports road test payments for the Transportation department.
• Schedules meetings and appointments for HR staff, as well as external organizations seeking to use KRESA facilities. Coordinates meeting logistics, including room bookings, agenda preparation, and applicable catering needs.

• Administers the SafeSchools training platform for the Agency. Coordinates employee training schedules, tracks completions, and maintains records. Provides support to employees experiencing technical difficulties.
• Responds to requests for verification of employment in a timely accurate manner. Maintain confidentiality and comply with data protection regulations.
• Assists with the preparation and processing of invoices and billing statements. Ensures accuracy and timely submission of invoices and maintains records of payments and receipts.
• Works closely with custodial staff to help staff and visitors with needs.
• Maintains regular and consistent attendance.

Must have knowledge of and comply with the policies and procedures contained in the Kalamazoo RESA handbook. 

Apply online at www.kresa.org/jobs

Kalamazoo RESA is an Equal Opportunity Employer/Program.

Auxiliary aids and services are available upon request to individuals.

It is the policy of Kalamazoo Regional Educational Service Agency that no discriminating practices based on race, color, national origin, sex (including sexual orientation or sexual identity), disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information or any other legally protected category be allowed during any program, activity, service or in employment. The following position at Kalamazoo RESA has been designated to handle inquiries regarding the nondiscrimination policy: Executive Director of Human Resources. Contact information: 269-250-9200, 1819 E. Milham Ave, Portage, MI 49002.