Division: Technology

Position Type:

12 Month

Work Hours: M-F 7:30 - 4:30

(Job Grade: 16T)

Summary:  

Provide level II student information system support for KRESA and our partner districts. You will work closely with the Special Education department to support and expand the use of their applications. In this role you will also assist with federal and state reporting, and compliance for the KRESA Special Education Department. 

Essential Duties and Responsibilities: 

• Provide level II student information system support for KRESA and our partner districts, working tickets and support requests 
• Provide advanced support for various Special Education, Early Childhood and regular education data systems such as PowerSchool SIS and PowerSchool Special Programs 
• Create, maintain and provide advanced support for student information system integrations including Meal Magic, Clever, MiDataHub among others
• Serve as MiDataHub Support Specialist and represent KRESA and partner districts
• Process and submit state pupil count reporting (fall, spring, and end of year) 
• Process Federal and state reporting__OCR, SID, TSDL, GAD, CRDC 
• Analyze business processes and create efficiencies for staff 
• Create custom SQL queries to expand system functionality and reporting 
• Create and maintain system documentation and end user training materials 
• Ensure HIPAA and FERPA compliance 
• Ensure proper application security measures by utilizing and supporting SSO, MFA, etc.
• Responsible for managing upgrade processes for applications and integrations 
• Communicate system changes \ updates with users 
• Develop or edit system reports and queries for end users
• Facilitate quarterly user groups and offer training opportunities for KRESA and partner districts 
• Work to continuously improve data quality
• Regular and consistent attendance 
• Other duties and application support as assigned 

Minimum Requirements:

• Associates degree; or two years application support experience; or equivalent combination of education and experience

At least one of the following certifications are required within 2 years of hire:

•  MSBO Specialist in Education Data (SED)
• MSBO Pupil Accounting Specialist (PAS)

Preferred Skills and Education:

• Bachelors degree; three to five years application support experience. Special Education Experience
• Embraces and supports KRESA philosophies related to diversity, inclusiveness, and anti-racism
• Ability to interact effectively with individuals from a wide range of cultures
• Ability to discuss cultural differences with colleagues and clients
• Ability to assess one's own strengths and limitations or challenges and integrate this understanding into interpersonal interactions
• Attitude of acceptance and esteem for students
• Ability to communicate effectively including listening
• Keeps administrator abreast of classroom status
• Ability to efficiently use computer and applicable software
• Ability to problem solve
• Ability to write reports
• Present ideas and information in a manner that gets student’s attention, and which encourages their engagement
• Maintain confidentiality
• Develop instructional strategies to meet classroom goals
• Adapt to frequent changes in the work environment
• Practice safe work habits
• Develop and maintain atmosphere of teamwork
• Use equipment and material properly
• Plan for additional resources as needed

Apply online at www.kresa.org/jobs

Kalamazoo RESA is an Equal Opportunity Employer/Program.

Auxiliary aids and services are available upon request to individuals.

It is the policy of Kalamazoo Regional Educational Service Agency that no discriminating practices based on race, color, national origin, sex (including sexual orientation or sexual identity), disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information or any other legally protected category be allowed during any program, activity, service or in employment. The following position at Kalamazoo RESA has been designated to handle inquiries regarding the nondiscrimination policy: Executive Director of Human Resources. Contact information: 269-250-9200, 1819 E. Milham Ave, Portage, MI 49002.