Recent Searches

You haven't searched anything yet.

17 Patient Retention Specialist Jobs in Los Angeles, CA

SET JOB ALERT
Details...
California State University
Los Angeles, CA | Full Time
$51k-67k (estimate)
1 Week Ago
APLA Health
Los Angeles, CA | Full Time
$71k-91k (estimate)
3 Days Ago
JWCH Institute
Los Angeles, CA | Full Time
$64k-78k (estimate)
4 Days Ago
JWCH Institute
Los Angeles, CA | Full Time
$43k-53k (estimate)
2 Months Ago
The California State University
Los Angeles, CA | Full Time
$53k-69k (estimate)
2 Months Ago
The California State University
Los Angeles, CA | Full Time
$53k-69k (estimate)
2 Months Ago
UCLA Health Careers
Los Angeles, CA | Full Time
$82k-110k (estimate)
1 Month Ago
Syneos Health Commercial Solutions
Los Angeles, CA | Full Time
$140k-147k (estimate)
1 Month Ago
ConcertoCare
LOS ANGELES, CA | Full Time
$54k-68k (estimate)
1 Month Ago
University of Southern California
Los Angeles, CA | Full Time
$41k-50k (estimate)
3 Months Ago
Los Angeles LGBT Center
Los Angeles, CA | Full Time
$40k-49k (estimate)
3 Months Ago
Gracelight Community Health
Los Angeles, CA | Other
$38k-47k (estimate)
3 Months Ago
ConcertoCare
LOS ANGELES, CA | Full Time
$57k-72k (estimate)
5 Months Ago
Herman Ostrow School of Dentistry
Los Angeles, CA | Full Time
$38k-46k (estimate)
3 Months Ago
ConcertoCare
LOS ANGELES, CA | Full Time
$63k-82k (estimate)
1 Month Ago
Los Angeles Christian Health Centers
Los Angeles, CA | Full Time
$37k-46k (estimate)
1 Month Ago
Saunders Staffing Agency
Los Angeles, CA | Full Time
$93k-116k (estimate)
5 Days Ago
Patient Retention Specialist
JWCH Institute Los Angeles, CA
$43k-53k (estimate)
Full Time | Scientific Services 2 Months Ago
Save

JWCH Institute is Hiring a Patient Retention Specialist Near Los Angeles, CA

 
About the Company:

JWCH Institute, Inc. Wesley Health Centers is a private non-profit health agency that is working towards increasing access to high quality health care resulting in decreased health disparities among at-risk populations through the expansion of comprehensive and preventative health care programs and services. Our mission is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research. The mission is being accomplished through a variety of programs and activities, such as: medical outreach and referrals for medical care, HIV services and drug treatment; health education; psychosocial assessment and intervention; primary medical care; family planning services; and research.

Position PurposeThe Patient Retention Specialist will support the professional care-team staff, consisting of a Registered Nurse (RN) and a Master’s level Social Worker (MSW), in implementing the Medical Care Coordination (MCC) program and delivering medical and non-medical case management activities to patients. Responsibilities include identifying eligible patients, connecting them with medical services, and ensuring their retention in medical care. The specialist will also provide referrals to support services and follow-up with clients assigned to the MCC team, ensuring successful linkage to services and effective communication of results to the team.

Principal Responsibilities:

  1. Establishes partnerships with HIV testing sites to facilitate the connection of newly diagnosed patients with the MCC team.
  2. Identifies MCC-eligible patients based on registration records.
  3. Registers and conducts intake assessments for eligible patients.
  4. Performs data entry tasks in DHSP’s data management system and population health databases.
  5. Participates as a member of the healthcare team, interviewing patients to gather information about their home environment, family dynamics, and personality traits relevant to their illness, treatment, and recovery.
  6. Engages in team conferences, sharing social assessments and evaluations with other healthcare disciplines to develop comprehensive care plans.
  7. Conducts ongoing interviews with patients to identify any new needs not previously addressed by the MCC team, informing team members to update care plans accordingly.
  8. Assists patients and the MCC team in addressing socioeconomic barriers that affect patients’ access to and adherence to HIV care and treatment, coordinating referrals for services such as housing, transportation, financial support, and benefits.
  9. Utilizes electronic medical record queries to monitor patient-level health outcomes and identify patients in need of MCC.
  10. Assists in documenting patient referrals and monitoring activities in patient files.
  11. Maintains accurate patient files to support continuous quality management reviews by DHSP.
  12. Performs other duties as assigned.

Requirements:

  1. Bachelor’s degree in Social Work preferred or related Human Services degree or equivalent experience with approval of DHSP.
  2. Experience in case management with HIV or similar population can be substituted.
  3. Experience with providing HIV/AIDS services is preferred. 
  4. Two years of experience in a health care setting.
  5. Evidence of recent education in HIV/AIDS related health services.

Preferred:

  1. Bilingual (English/Spanish) proficiency.
  2. Six (6) months of experience working in a clinical setting.
  3. Strong interpersonal skills and the ability to collaborate effectively with other members of the clinical and case management team.
  4. Capable of researching, identifying, and accessing community referrals.
  5. Understanding of patient confidentiality and awareness of the legal consequences of non-compliance.
  6. Excellent verbal and written communication skills.
  7. Proficient in computer usage.
  8. Knowledgeable about substance use, homelessness, mental illness, and other issues affecting the client population.
  9. Organized, with the ability to maintain client files, charts, and referral records.
  10. Basic computer proficiency, including word processing, data entry, and internet research.
  11. Strong quality management skills to ensure compliance with all guidelines and regulations.

*All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19.

Employee Benefits:

JWCH Institute, Inc., offers competitive salaries for all positions. Employees working 30 hours per week or more are provided a monthly allowance which can be used towards medical, dental, and vision premiums. The agency offers sick leave, vacation time, 13 paid holidays, 401(k) Safe Harbor Profit Sharing plan, mileage reimbursement, short term and long tern disability plans, life insurance policies, employee parking and more !

Wesley Health Centers JWCH Institute is an Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

INDUSTRY

Scientific Services

SALARY

$43k-53k (estimate)

POST DATE

04/06/2024

EXPIRATION DATE

07/17/2024

WEBSITE

jwchinstitute.org

HEADQUARTERS

BELL, CA

SIZE

500 - 1,000

FOUNDED

1960

TYPE

Private

CEO

ROSA LOPEZ

REVENUE

$10M - $50M

INDUSTRY

Scientific Services

Show more

JWCH Institute
Full Time
$50k-65k (estimate)
7 Days Ago
JWCH Institute
Full Time
$41k-49k (estimate)
1 Week Ago
JWCH Institute
Full Time
$77k-94k (estimate)
1 Week Ago

The job skills required for Patient Retention Specialist include Effective Communication, Written Communication, Planning, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Retention Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Retention Specialist. Select any job title you are interested in and start to search job requirements.

For the skill of  Written Communication
AAA Northern California, Nevada and Utah Insurance Exchange
Full Time
$34k-45k (estimate)
Just Posted
For the skill of  Planning
EMCOR Group Inc. Website
Full Time
$116k-145k (estimate)
Just Posted
Show more

The following is the career advancement route for Patient Retention Specialist positions, which can be used as a reference in future career path planning. As a Patient Retention Specialist, it can be promoted into senior positions as a Customer Retention Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Retention Specialist. You can explore the career advancement for a Patient Retention Specialist below and select your interested title to get hiring information.

The California State University
Full Time
$53k-69k (estimate)
2 Months Ago