2 Street Medicine Patient Registration Specialist (FT) Jobs in Los Angeles, CA
Los Angeles Christian Health Centers is Hiring a Street Medicine Patient Registration Specialist (FT) Near Los Angeles, CA
- Greet all patients, community members, and other staff in street medicine settings in a welcoming and trauma-informed manner.
- Maintain patient flow at street medicine events and conduct outreach by coordinating closely with street medicine clinical staff.
- Register all patients per registration protocols and collect all documentation.
- Scan required documentation into eClinicalWorks per protocol when back in the office.
- Follow the protocol in informing RNs or providers immediately when clients are presenting urgent symptoms such as: chest pain, shortness of breath, acute abdominal pain, etc. Reviews and verifies patient coverage of insurance and financial data and computes the charges to be paid by the patient.
- Collects co-pays or deductibles prior to the patient being seen by the provider using established policies and procedures.
- Conducts PCP changes, insurance eligibility, and linkages to enrollment and retention services as needed.
- Provides information on DPSS, GR, SSI, and other benefit-related information to patients.
- Collects relevant health plan-required demographic information and other data to report to health plans monthly.
- Maintain and prepare daily scheduled appointments as needed.
- Maintain a high accuracy rate when entering appropriate patient information into eClinicalWorks.
- Schedule follow-up appointments, if needed, before the client departs.
- Assist in calling for consult notes, hospital records, or diagnostic imaging and results, as needed, when directed in street medicine settings.
- Assist providers with clerical duties as needed in street medicine settings.
- Manages necessary LACHC-related paperwork for clients.
- Schedules appointments for clients, both in-clinic, appointments at LACHC like dental, optometry, or mental health and specialty appointments and sends reminders, working closely with street medicine case managers.
- Works closely with medical staff to coordinate the transport of patients to medical appointments using transportation services (e.g. Uber Health, Butterfli Transport).
- Drive LACHC’s mobile medical van as needed.
- Manages inventory of taxi vouchers and bus passes used for patient distribution.
- Assist in maintaining office supplies.
- Other duties as assigned.
- Professional and positive attitude.
- Ability to multi-task; well-organized.
- Computer literate.
- Excellent verbal and written communication skills.
- Bi-lingual Spanish (read and write) is preferred.
- Ability to understand and follow complex oral and written instructions.
- Must be CPR certified.
- Must have reliable transportation to travel between street medicine sites and clinic sites.
- Must have a valid driver’s license and pass a driver background check.
- Must have a valid automobile insurance.
- Must dress in business casual including wearing a blazer or suit when needed.
- Require knowledge of office equipment.
- Preferred medical terminology and knowledge of ICD-9 codes and CPT codes.
- Experience with Microsoft Windows XP, Microsoft Access, Microsoft Excel, and Microsoft Word useful.
- English and Spanish fluency preferred.
- Ability to calculate figures and amounts such as totals, proportions, and percentages.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- While performing the duties of this job, the employee is regularly required to sit and talk or hear.
- The employee frequently is required to use their hands to finger, handle, or feel.
- The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
- High school diploma or general education degree (GED) required.
- Three months to one year of related experience and/or training, or the equivalent of education and experience. Knowledge of medical procedures and practices is helpful.
- Computer experience is required.
- Full-time, Non-exempt position.
- Medical, Dental, Vision, and 403B Retirement Plan with Employer match.
- We are an equal-opportunity employer.
- We will consider candidates with criminal histories.
- While performing the duties of this job, the employee will be exposed to carriers of contagious diseases such as TB, AIDS, and other Sexually Transmitted Diseases.
- The employee may have to deal with irate and irrational clients who may or may not be under the influence of mind-altering substances such as cocaine, marijuana, alcohol, etc.
Job Summary
Full Time
Ambulatory Healthcare Services
$37k-46k (estimate)
05/31/2023
05/17/2024
lachc.com
LOS ANGELES, CA
50 - 100
1995
LISA ABDISHOO
$5M - $10M
Ambulatory Healthcare Services
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About Los Angeles Christian Health Centers
The Los Angeles Christian Health Centers' mission is to show God's love by providing quality, comprehensive healthcare to the homeless and underserved. Our History and Staff 1995: Founded by the Los Angeles Mission, Inc. with 4 staff members. 2004: Awarded a grant from the Bureau of Primary Health Care and designated as a Federally Qualified Health Center (FQHC). 2010: We now have 53 full-time & part-time staff members (20 licensed providers, 23 clinical support staff and 10 administrative staff) two clinics and six satellite clinics. Over 70 active volunteers volunteer their time monthly, inc...luding doctors, nurses, dentists, optometrists, and students and residents from our academic institution partners: + Cedars-Sinai Internal Medicine Residency Program + Keck USC School of Medicine + UCLA School of Medicine Doctoring Program + Mount Saint Marys School of Nursing + Azusa Pacific University School of Nursing + AmeriCorps Our Services + Primary and preventive adult and pediatric medical care; + Dental care + Mental health and case management + Medical outreach + General health education + TB screening and follow-up therapy + HIV and hepatitis C education, counseling, testing and HIV primary care + Optometry + Chronic disease management for diabetes, asthma and hypertension + Nutrition + Pharmacy, laboratory, and radiology services + Referrals to subspecialty providers
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