11 Enrollment and Retention Specialist Jobs in Los Angeles, CA
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Los Angeles Christian Health Centers is Hiring an Enrollment and Retention Specialist Near Los Angeles, CA
Enroll clients in California or federal health insurance programs as eligible:
- Screen clients by reviewing income information (pay stubs, employer statements, etc.).
- Assist the client to complete the application (If necessary).
- Request and obtain the documentation necessary to complete the application.
- Submit the health program application to the appropriate agency.
- Follow up with the agency to ensure the client received coverage.
- Track and follow-up on submitted applications to ensure clients receive healthcare coverage.
- Conduct research on clients who have not received medical coverage (pending) or clients with denied claims because of insurance status with the goal of obtaining medical coverage for them and maximizing reimbursement.
- Conduct one-to-one and group outreach to explore for clients eligible to complete health insurance program applications.
- Keep current on rules and procedures of federal and state-funded programs including commercial carriers and other public services.
- Gain and maintain eligibility guidelines and documentation requirements for state and federal health insurance programs.
- Evaluate and resolve problems related to insurance issues and advocate for the client. Educate clients on how to access community resources.
- Handle all client information in a confidential manner.
- Perform clerical work as needed.
- Other duties may be assigned.
- Valid driver’s license required.
- Current personal vehicle insurance that complies with California minimum requirement.
- Must become a Certified Enrollment Counselor (Cover CA Certified) within 60-days of hire.
- Acceptable driving record.
- Must be fluent in English and Spanish.
- Detail-oriented.
- Demonstrated written communication.
- Ability to use word-processing and spreadsheet software to complete assigned tasks. Skilled in using office machines.
- Demonstrated organizational skills with the ability to prioritize and complete multiple tasks simultaneously; demonstrated skills in working independently or in a team setting; using independent judgment; and problem-solving and troubleshooting.
- Demonstrated ability to work with clients of various socioeconomic backgrounds, disabilities, and cultures and with interpreters and clients for whom English is a second language.
- Demonstrated ability to communicate in a pleasant, non-judgmental, respectful, culturally sensitive manner under varying levels of stress (this may include high levels of noise, limited resources, etc.); demonstrated skills in handling difficult interpersonal interactions with discretion and diplomacy.
- High school diploma or GED required.
- Minimum three years working in the areas of health promotion or community work required.
- Computer proficiency required, including the ability to enter data with speed and accuracy.
- Bilingual and bilateral in English and Spanish is required.
- Limited to contractual/collaborative duties and professional education opportunities.
- Standard 40-hour week (4, 10-hr days or 5, 8-hr days) with occasional Saturdays or Sundays.
- Full-time, Regular, Non-Exempt position.
- Medical, Dental, Vision and 403B Retirement Plan with Employer Match.
Job Summary
Full Time
Ambulatory Healthcare Services
$62k-76k (estimate)
02/14/2024
05/10/2024
lachc.com
LOS ANGELES, CA
50 - 100
1995
LISA ABDISHOO
$5M - $10M
Ambulatory Healthcare Services
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About Los Angeles Christian Health Centers
The Los Angeles Christian Health Centers' mission is to show God's love by providing quality, comprehensive healthcare to the homeless and underserved. Our History and Staff 1995: Founded by the Los Angeles Mission, Inc. with 4 staff members. 2004: Awarded a grant from the Bureau of Primary Health Care and designated as a Federally Qualified Health Center (FQHC). 2010: We now have 53 full-time & part-time staff members (20 licensed providers, 23 clinical support staff and 10 administrative staff) two clinics and six satellite clinics. Over 70 active volunteers volunteer their time monthly, inc...luding doctors, nurses, dentists, optometrists, and students and residents from our academic institution partners: + Cedars-Sinai Internal Medicine Residency Program + Keck USC School of Medicine + UCLA School of Medicine Doctoring Program + Mount Saint Marys School of Nursing + Azusa Pacific University School of Nursing + AmeriCorps Our Services + Primary and preventive adult and pediatric medical care; + Dental care + Mental health and case management + Medical outreach + General health education + TB screening and follow-up therapy + HIV and hepatitis C education, counseling, testing and HIV primary care + Optometry + Chronic disease management for diabetes, asthma and hypertension + Nutrition + Pharmacy, laboratory, and radiology services + Referrals to subspecialty providers
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