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The USC Division of Biokinesiology and Physical Therapy was founded in 1945. Since its inception, USC has been a pioneer of the physical therapy profession and a leader in both physical therapy research and education. Currently ranked as the #1 program in the nation by US News & World Report, the USC Division of Biokinesiology and Physical Therapy continues to be a prestigious center of excellence for the clinical practice, education, and research of physical therapy. With physical therapy becoming one of the fastest growing medical professions, the Division understands how important it is to be on the forefront of innovative knowledge, research, and experience.
The USC Division of Biokinesiology and Physical Therapy is looking for a talented Patient Services Specialist to join its team. With excellent benefits including tuition assistance, USC is the place for you! If you are a candidate who has great customer service, able to manage multiple tasks and is excited about working in a healthcare environment, this is the position for you. A team player is definitely needed to fit the role when handling day to day tasks.
Job Accountabilities:
Performs a variety of administrative duties in a clinic or practice. Provides assistance to patients and to management.
Some responsibilities may include but are not limited to:
Greets patients and determines nature of visit.
Registers new patients and assigns patient ID. Collects patient information, co-payment, patient account balance, and verifies insurance eligibility and coverage level for new and returning patients. Scans ID, insurance cards and collects all required forms. Alerts practitioners of patient's arrival.
Screens and prioritizes incoming calls, determining what contact or action is required for satisfactory disposition. Responds to inquiries or requests for information or refers to a supervisor, as appropriate. Receives and transmits messages, as appropriate.
Schedules and confirms appointments and follow-ups. Informs patient of pre- authorization components needed for treatment, diagnostic testing, etc. Provides callers with appropriate information, as needed.
Prepares and prints welcome, referral, dismissal, and other general correspondence, within established guidelines. Generates and issues daily appointment scheduler summary of next day and status of pending appointments. Updates patient management system with specific patient notes, amounts due upon confirmation call, check-in, etc. Ensures complete notes of all patient contacts are entered in patient management system.
Provides administrative support to supervisory and management staff.
Preferred Qualifications:
Preferred Education: Associate's degree
Preferred Experience: 3 years
Preferred Field of Expertise:
Working knowledge of patient insurance management systems.
Experience in patient-facing healthcare environment.
Experience in physical therapy clinic.
Skills:
Administrative:
Answer telephones
Assemble and organize numerical data
Balance figures
Clinical documentation
Communicate with others to gather information
Compute totals
Customer service
Establish filing systems
Gather data
Maintain filing systems
Prioritize different projects
Read handwritten text
Schedule appointments
Understand and apply policies and procedures
Use database and/or word processing software
Verify calculations
The hourly rate range for this position is $19.50 - $22.20 . When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Full Time
Colleges & Universities
$41k-50k (estimate)
03/30/2024
05/28/2024
usc.edu
LOS ANGELES, CA
15,000 - 50,000
1880
PATRICIA CORONA
$500M - $1B
Colleges & Universities
The University of Southern California is a leading private research university located in Los Angeles, the capital of the Pacific Rim. This is the official LinkedIn presence for the University of Southern California. This account is managed and mediated by the staff of USC University Communications. Content (including posts from 3rd parties) that include videos, photographs, opinions and links to content outside of this channel do not necessarily represent the University of Southern Californias academic goals or opinions. Community guidelines: Alumni and students are welcome to post profession...al updates and news. Posts containing solicitations, product placements, derogatory or inflammatory comments are prohibited and will be removed. Off-topic comments will also be removed. Posts are not regularly monitored. Please note: for questions regarding degrees offered and admissions policies please call (213) 740-2311.
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The job skills required for Patient Services Specialist include Customer Service, Physical Therapy, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Specialist positions, which can be used as a reference in future career path planning. As a Patient Services Specialist, it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Specialist. You can explore the career advancement for a Patient Services Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Specialist job description and responsibilities
Work with a medical team to deliver highest quality patient care.
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Patient services specialists help organize and process paperwork to ensure patients receive the care they need.
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Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. Discusses financial arrangements with patients, as requested.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Specialist jobs
Knowledge of patient registration procedures and documentation.
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Step 3: View the best colleges and universities for Patient Services Specialist.