SUMMARY:

To operate the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative. Understanding the culinary philosophy of the restaurant, attention to detail and follow through of all restaurant policies.

GENERAL EXPECTATIONS:

• Act with integrity, honesty and knowledge that promote the culture, values and mission of restaurant and JW Marriott Nashville
• Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
• Performs all aspects of position with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
• Represents the restaurant professionally through effective communication, cooperation and relationships with the all business partners.
• Collaborates with team to create a culture and restaurant work environment based upon respect; fosters opportunities for team to learn, grow and develop their abilities.
• Leads the Management Staff, ensures that service standards are on par with all outside accreditation sources: including but not limited to Zagat, Gayot, Relais & Chateaux, Mobil 5 star, AAA Five Diamond, Wine Spectator, and Michelin star establishment and in keeping with the service foundation and philosophy established at 888.
• Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
• Offer positive solutions to problems or issues and be a voice that is part of the decision making team.

DUTIES & RESPONSIBILITES:

• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Be responsible for the timely updating of recipes.
• Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
• Provide leadership to create a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment. Successful demonstration of this will be evident by employee satisfaction and retention of those under your supervision.
• Possess a Qualifying Certificate in Food Protection from the local Department of Health that has jurisdiction over the employing property.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs for a Mobil Five Star establishment.
• Assume 100% responsibility for the quality of products served.
• Attend all scheduled employee meetings and bring suggestions for improvement.
• Document all recipes in a standard kitchen format and share with kitchen employees.
• Perform inventory and purchasing responsibilities on a daily basis.
• Work with the Executive Chef and Human Resources Director in creating and sustaining an internship program that embraces diversity, education and discipline.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop your staff in all areas of managerial and professional development.
• Continually strive to develop your staff in all areas of food education.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Be knowledgeable of restaurant policies regarding personnel and together with the Human Resources Director administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Know and comply consistently with kitchen rules, policies and procedures.
• Assist in creating a dynamic menu for Main Dining Room and Private Rooms that evolves and changes on a regular basis.
• Supervise the kitchen during prep and service periods.
• Schedule labor as required by business activity while ensuring that all positions are staffed when needed while maintaining labor cost objectives.

QUALIFICATIONS:

• Be able to communicate and understand the predominant language(s) of the restaurant’s trading area.
• A minimum of 6 years’ experience in fine dining kitchen management, preparation and cooking.
• Must be impeccably groomed, maintain good hygiene, good posture and have required uniform and tools.
• Must display the IMAGE set forth by the owner and restaurant philosophy.
• Be able to work in a standing position for long periods of time.
• Be able to reach, bend, stoop and frequently lift up to 30 pounds.
• Must have the stamina to work a minimum of 40 or more hours per week.