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Customer Service Rep
Judge Group Orange, CA
$37k-47k (estimate)
Full Time | Business Services 3 Months Ago
Save

Judge Group is Hiring a Customer Service Rep Near Orange, CA

Location: Orange, CA
Salary: $23.00 USD Hourly - $26.00 USD Hourly
Description: Our client is currently seeking a Customer Service Rep in Orange, CA!
Schedule: M-F 8a-5p
In-office position
Compensation: Depends on experience
This job will have the following responsibilities:
  • Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. 
  • Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.
  •  Communicates, builds and maintains internal and external relationships by prompt and accurate service. 
  • Identifies and communicates challenges that might arise with the use of professional judgement while adhering to departmental policies and procedures. 
  •  Follows through on and completes all member and provider inquiries or requests. 
  • Enters accurate, complete and correct documentation into Facets regarding all issues and/or inquires, complaints and grievances. Serves as a resource for other team members.
Qualifications & Requirements:
  • Health Maintenance Organization (HMO), Medi-Cal/Medicaid and health services experience. 
  • 3-6 months of call center experience. 
  • Typing speed of 40 words per minute (WPM)
If you or anyone you know is interested please send an updated resume to edavis01@judge.com!
Contact: edavis01@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com

About the Company:
Judge Group

The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.

The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.

Company Size:
5,000 to 9,999 employees

Industry:
Computer/IT Services

Founded:
1970

Website:
https://www.judge.com

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$37k-47k (estimate)

POST DATE

02/03/2024

EXPIRATION DATE

05/11/2024

WEBSITE

judge.com

HEADQUARTERS

FORT MYERS, FL

SIZE

3,000 - 7,500

FOUNDED

1970

TYPE

Private

CEO

TINA GANNON

REVENUE

$200M - $500M

INDUSTRY

Business Services

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The job skills required for Customer Service Rep include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

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Step 3: View the best colleges and universities for Customer Service Rep.

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