JP Morgan Chase & Co. Global Security (GS) provides physical security, protection, investigation, resiliency, and crisis management services in support of JP Morgan Chase & Co., its employees, customers, assets, and facilities throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security officer management, alarm response, branch and corporate building security, customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations globally, and fraud investigations. This mission is executed through the implementation of technology, best-in-class talent, and client collaboration.

Reporting directly to Retail South Division Security Director, the Consumer Bank VP Central Florida Security Manager will drive execution of security strategies that will improve operational effectiveness and ensure the safety of Chase employees and customers within the Consumer Bank Central Florida region. These initiatives will help ensure that Chase has the appropriate security controls in the branch environment regarding physical security, technical security, and threat management. The ideal Consumer Bank VP Central Florida Security Manager is someone who has the knowledge and expertise in managing a large physical security program. We are looking for someone who is passionate about security and can drive programs that will achieve both the business and security program objectives. Travel is required with occasional overnight stay.

Job Responsibilities 

• Supervise an area security specialist within the Central Florida region, and manage the guard force. 
• Handle safety and security issues stemming from incident reports and provide relevant documentation
• Support the installation of security systems for existing and new-build properties
• Interact with branch employees and management, as well as conduct periodic security and personal safety training
• Liaison with law enforcement agencies
• Coordinate protective plans and response with LOB management to mitigate known civil disturbances, protests, etc. that have proximity to or target company locations and personnel
• Partner with key security program members, decision makers, and stakeholders and being able to effectively communicate the needs and status of the security program 
• Identify, objectively assess and articulate risk and issues, engaging divisional management around critical topics and supported by relevant data and reporting
• Ensure security surveys and engagements are conducted in accordance with Retail Security standards
• Assist with the selection of appropriate security metrics to measure the success of the security program and highlight trends or themes from raw data
• Provide support outside regular working hours – Must possess cellular phone with capability to support JPMC sponsored software
• Regional travel is required; some travel outside of region

Required Qualifications, capabilities, and skills

• Bachelor’s degree in related field with 6 years relevant physical security experience
• Hands on experience in performing risk analysis, identifying vulnerabilities, conducting threat modelling, and performing security reviews
• Strong familiarity with Real Estate related Physical Security issues to include project management and technical security
• High degree of comfort in fast-paced dynamic / ambiguous environment operating with initiative from the tactical to the strategic level
• Effective communication; able to communicate succinctly both in writing and in speech and MS Office proficiency 
• Strong analytical, critical thinking and problem-solving skills; high emotional intelligence
• Self-starter and motivated, able to operate with limited supervision and supervise others
• Attention to detail and delivery oriented, able to effectively plan and track to prescribed timeline; excellent follow-through
• Flexible and comfortable working with multiple competing timelines/tasks
• Strong interpersonal and influencing skills, able to work with multiple teams