Elevate your expertise and lead our intelligent optimization initiatives to shape the future of operational efficiencies. Coach and mentor team members, collaborate with stakeholders, build and deliver training on workflow optimization, and revolutionize while streamlining the firm’s processes.

As an Operations Optimization Senior Associate in Commercial and Investment Bank - Middle Office y you will conduct and manage advanced process improvement initiatives and business analysis to gather requirements from the Operational Functions to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function. 

Job responsibilities

• Engages with stakeholders to support all aspects of process optimization engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firm’s standards and controls
• Utilizes intelligent solutions to allow the team to automate functions and deliver benefits in capacity creation, risk reduction, and streamlining of operational processes 
• Coaches and mentors less experienced team members on optimization tools and potentially creates and/or delivers training curriculum and courses around workflow 
• Identifies and collaborates with key stakeholders on Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics to deliver benefits from operational automation

Required qualifications, capabilities, and skills

• 5 years of experience and proven ability to gather and analyze complex processes and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Advanced experience using Microsoft Office suite
• Advanced knowledge of Confluence, JIRA, and KANBAN 
• Experience with consistent collaboration across all levels of the business

Preferred qualifications, capabilities, and skills

• Bachelor's or higher degree
• Advanced skills and an understanding of business analysis, design, development, testing, and deployment