Join JP Morgan as a Corporate Controls Control Manager at the Executive Director level and be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm.

Job Summary:

As an Executive Director Business Control Manager within the Chief Data Office, you will be tasked with overseeing artificial intelligence and managing CDAO Governance Support and CORE Program Governance. Your responsibilities will include managing FW common processes & controls, ensuring key controls in Policies and Standards are appropriately implemented, and developing control management framework documents. You will also support the Data & Analytics Control Manager community of practice. Working in partnership with the Control Management team and CDAO business/control partners, you will play a significant role in managing the overall operational risk environment for CDAO. Given the critical role of Artificial Intelligence (AI) and data in our company's future success, your role will be pivotal. The CDAO organization primarily consists of the firmwide Chief Data Office, firmwide Chief Analytics Office and Data & Analytics Product/Platforms. As part of the Control Management (CM) team, you will help maintain a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, you will be part of a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.

Job responsibilities: 

• Establish and manage a set of FW Common Processes and associated risks and controls in CORE (Ex. Business resiliency, Third party oversight, Public/Private designations, Employee Compliance). Perform annual control evaluation (design and implementation) and issue management as appropriate
• Complete relevant assessments in partnership with Control management and Business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Residual Risk view)
• Ensure key controls described in relevant Data risk management Standards and Policies are reflected in CDAO CORE content, and where appropriate, across LOB/CFs – leveraging strong knowledge of the CORE platform
• Develop relevant control management framework document(s) in partnership with business and control partners
• Support mapping and gap assessment of current state controls with industry frameworks such as NIST, or regulatory frameworks like BCBS 239 (ECB) to facilitate gap remediation as appropriate
• Support community of practice for Data risk related Control Managers across LOB/CFs, related to changes to standards, practices and common controls, and calibration
• Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection
• Flexibly support CDAO control management priorities as necessary, including reviewing materials / responses to regulatory queries and meetings
• Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable 
• Lead by example, with exemplary personal and professional attributes. Inspire confidence in staff as well as key business and control partners

Required qualifications, capabilities & skills: 

• Bachelor’s degree or equivalent experience required 
• 10 years of financial services experience in controls, audit, quality assurance, risk management, or compliance 
• Sound judgement in assessing risk, prioritizing work, engaging senior leaders, and managing thru change
• Experience leading across organizational boundaries to analyze, design, and deliver best practices
• Demonstrate confident leadership and sound judgment to influence a strong culture and risk management, including senior management presentations/ exchanges
• Strong understanding of the 3 lines of defense in banking institutions, Compliance, Conduct & Operational Risk Frameworks; knowledge of JPMC platforms like ELA and CORE 
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling and meaningful executive presentations that will offer opportunities/ recommendations for improvement
• Experience with Data & Analytics risk management including experience related to Data Quality, Data Use, Data Protection, Data storage/retention/destruction, Data Privacy and Data Governance

Preferred qualifications, capabilities, and skills:

• Business knowledge - ability to understand the business / knowledge of regulation surrounding business
• Communication/presentation - excellent written and verbal communication skills with an ability to articulate & explain business issues and controls. 
• Building coalitions and influencing with an E2E mindset – strong interpersonal skills, collaboration and relationship building skills. Ability to engage and influence business leaders in a meaningful and actionable manner 
• Self-motivated. Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment Ability to manage ambiguity, and make subjective and informed decisions, influence stakeholders and justify decision making
• Process analysis / design acumen – ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions of the following understanding root cause / identifying control breaks, developing timely and sustainable solutions including automation, data analytics, machine learning, analyze metrics for emerging risk, writing action plans, procedures and managing change management 
• Domain knowledge related to Data risk management and governance, and Banking regulations is desirable