The New Business Initiative Approvals (NBIA) and Product/Service Change Management (PSCM) Programs were established to provide a consistent framework to assess risks of new products, services, and businesses before they are launched. The position entails overseeing a portfolio of new initiatives in the Program, ensuring they are being properly risk-assessed and implemented in a manner that supports the business’ commercial priorities and functions’ control considerations. 

Job Responsibilities:

• Advisory: Monitor a portfolio of product/service change initiatives and provide guidance on program requirements to project leads throughout the end-to-end execution of NBIA/PSCM processes
• Stakeholder Engagement: Partner with business and functional partners to identify and triage any issues that may arise throughout the risk assessment and implementation phases of launching new products and services 
• Data-driven Management: Monitor portfolio’s metrics to identify key themes and emerging trends; use data to inform follow ups, escalations, next steps, program changes, etc. 
• Technology: Support the development, testing, and implementation of system enhancements to support the end-to-end NBIA & PCSM processes
• Strategy: Identify opportunities to enhance NBIA and PSCM experience from a reporting, governance, training, process, or technology perspective; partner with Program Management to design and implement strategic change

Required Qualifications, Skills and Capabilities

• Bachelor’s degree or equivalent experience required 
• 1-3 years work experience in financial services or management consulting
• Capacity to learn quickly 
• Ability to work easily and effectively with people at all levels of organization
• Ability to articulate complex ideas simply 
• Strong analytical, deductive reasoning and problem solving skills
• Advanced Excel skills