Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Risk Management - Reputation Risk Vice-President, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

The Firmwide Risk Executive (FRE) for Reputation Risk establishes the reputation risk framework for the firm. Firmwide Reputation Risk Governance oversees the framework including policy/standards, infrastructure and processes to support the consistent identification, escalation, management, and monitoring of reputation risk issues firmwide. 

As part of the Reputation Risk Team, you will assess the risk that an action or inaction that may negatively impact perception of the firm’s integrity and reduce confidence in the firm’s competence by various stakeholders, including clients, counterparties, customers, communities, investors, regulators, or employees. 

In this role you will be aligned to the Commercial & Investment Bank Reputation Risk Office for the Americas, supporting the North America and Latin America Reputation Risk Offices (RROs) who advise on escalations that have a potential for material reputation risk.

The role is additionally aligned to the Firmwide Reputation Risk Governance team, that has oversight responsibilities and defines the escalation criteria and reputation risk framework for the firm. Firmwide Reputation Risk Governance provides centralized thought leadership on issues that have the potential to damage the firm’s reputation including advising the various Line Of Business Reputation Risk Offices.

Job Responsibilities

• Review reputation risk escalations within the Commercial & Investment Bank and Corporate sectors that have potential material reputation risk, provide guidance on the review process, provide credible challenge to the Business and advise on next steps, as appropriate.
• Develop an understanding of Firmwide and Line Of Business reputation risk themes and issues and become a subject matter expert in the issues endemic to the region of coverage
• Understand current political, social and economic state of global affairs is essential to the role.
• Become the first point of contact for the deal teams, liaise with the business on follow-ups, minute the regional Commercial & Investment Bank Reputation Risk Committee and ensure key stakeholder attendance for Commercial & Investment Bank Reputation Risk Committee
• Lead reputation risk tactical and strategic projects, including heightened risk sector reviews, risk reporting, and training to key stakeholders.
• Conduct periodic Firmwide and Line Of Business reporting, including developing a thematic analysis of Line Of Business and regional activity for senior management.
• Identify and proactively assess opportunities for process improvements including with our risk technology application and reporting, which will require liaising with the Technology, Risk Reporting and Middle Office teams
• Research and monitor negative media, including social media trends, as necessary

Required qualifications, capabilities and skills

• 5 years of experience in the financial services industry (Investment Banking, Risk or Legal)
• Experience and knowledge of the firm’s distinct business lines, processes and products
• Highly motivated, energetic self-starter who takes ownership and manages deliverables with a strong attention to detail and completes deliverables in a timely manner; maintain a high standard of controls
• Collaborates effectively with colleagues at all levels of seniority, across all Lines Of Business and senior stakeholders across the organization
• Ability to quickly understand and assess complex situations or products, make decisions and escalate, when necessary
• Strong analytical skill set, commercial judgment and influencing abilities
• Strong verbal and written communication skills; ability to clearly and succinctly demonstrate a sound understanding of the most relevant issues, risks and concerns (including in written communications) and provide an independent assessment