JPMC Candidate Experience page is Hiring a Healthcare Payments - Product Solutions Manager - Vice President Near Philadelphia, PA
As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs. Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies.
As a Product Solutions Manager in Healthcare Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
Job responsibilities
Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
Focused on organization in fast-paced environment with ability to manage dozen projects simultaneously
Sources new opportunities while shepherding inbound requests
Self-driven and hardworking
Required qualifications, capabilities, and skills
5 years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
Extensive experience working in a sales cycle and engaging with clients on a regular basis
Experience modifying preconfigured solutions to meet complex problems
Demonstrated prior experience working in a highly matrixed and complex organization
Understanding of healthcare with knowledge specific to Revenue Cycle Management
Proven success with strong communication skills, verbally and written
Demonstrates critical thinking abilities across multitude of scenarios
Travel required up to 25%
Preferred qualifications, capabilities, and skills
Strong technical skills with understanding multiple system integration