Join our Controls team in Consumer & Community Banking (CCB), the firm's largest Line of Business. This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment. You'll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company.

As a Control Management Associate in the Oversight & Control organization you will be providing strategic analyses and accurate reporting of control issues and providing support and governance to help identify and escalate significant gaps and weaknesses. Your output will be used to guide Consumer & Community Banking’s business units toward a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols. In this role will execute Oversight & Control’s reporting and governance agenda and ensure continued visibility of key control issues. Additionally, you will partner with peers and multiple levels of management to design, implement, maintain, and deliver reporting and executive communication that satisfies business requirements.

Required Qualifications/Skills/Capabilities:

• Bachelor’s degree or equivalent experience required
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organizational skills; able to manage and prioritize assigned tasks across several groups and team leads
• Strong oral and written communication skills
• Strong multi-tasking skills are critical
• Demonstrated ability to manage multiple assignments, achieve deadlines, and deliver quality results within a team environment 
• Collaborative team player able to develop meaningful and effective working relationships with fellow colleagues 
• Proven ability to build strong partnerships with key stakeholders, and collaborate with business and control organization 
• Self-motivated and confident decision-maker with the ability to lead, challenge and influence change where necessary

Preferred Qualifications/Skills/Capabilities:

• 3 years of financial service experience in controls, audit, quality assurance, risk management, or compliance
• Proficient knowledge of control and risk management concepts with knowledge of CORE system
• Strong meeting and program facilitation skills to roll out and gather requirements across multiple group and organizational levels
• Experience leading and implementing program requirements
• Experience using various Business Intelligence tools
• Strong problem solving and analytical skills
• Ability to understand both strategic and tactical direction and extrapolate functional process flows and business requirements
• Background creating training or procedure documentation