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Johnson Volvo Cars Durham is a member of Johnson Automotive, which is one of the fasted growing companies on the east coast. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest’s experiences.
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Essential Responsibilities (include but are not limited to):

• Receive repair orders from advisor or dispatcher;
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards;
• Diagnose cause of any malfunction and perform necessary repairs;
• Communicate with parts department to obtain needed parts;
• Save and tag parts if the job is under warranty or if requested by the customer;
• Examine the vehicle to determine if additional safety or service work is required;
• Notify service advisor immediately if additional work outlined is not needed or required;
• Notify service advisor immediately if repairs cannot be completed within the time promised;
• Document work performed;
• Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands;
• Attend factory-sponsored training classes as required;
• Keep abreast of factory technical bulletins;
• Ensure that customers' cars are kept clean;
• Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times;
• Know, understand and follow all federal, state and local regulations, such as those governing the disposal of hazardous wastes and inspection of vehicles;
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor;
• Other duties as assigned by management.

Knowledge, Skills and Abilities Required:

• ASE Certification preferred;
• All offers contingent upon satisfactory completion of E-Verify, Background, Drug, and Motor Vehicle Report testing and reports;
• Ability to maintain a positive attitude while working under pressure in a fast-paced environment;
• Capability to prioritize multiple tasks effectively;
• Ability to communicate orally and in writing with various levels of internal and external customers;
• Have strong organizational skills and be extremely detail oriented;
• Be self-motivated and able to accomplish tasks with little supervision;
• Have the ability to work individually and in a team environment;
• Basic computer knowledge;
• Must be comfortable sitting, standing and/or walking for long periods of time;
• Flexible work schedule Monday through Friday and some Saturdays.

Employee Benefits:

Medical, Dental, Vision, Prescription Insurances

HSA and FSAs

Traditional and Roth Retirement Plans with Match

Employer-paid Life Insurance and Supplemental buy-ups with guarantees

Short-term and Long-term disability

Accident, Cancer, Critical Illness and Pet Insurances

Fantastic Working Environment

Airconditioned and Clean Shop

Upgraded Newer Facility

Friendly and supportive staff

Training and development opportunities

Competitive Wages

Possible sign -on bonus or relocation for highly qualified candidates.

Johnson Automotive is an equal opportunity employer.

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